A Croatia-bound Ryanair flight has landed thirty-three passengers in hospital, some bleeding from their ears, after the plane lost pressure and was forced to make an emergency landing in Frankfurt.
The ABC reports oxygen masks were dropped on the FR7312 flight from Dublin to Zadar, Croatia when the flight lost cabin pressure and descended from 37,000 to 10,000 feet in seven minutes.
The flight was forced to divert to Frankfurt Hahn airport.
Ryanair said the plane “landed normally and customers disembarked, where a small number received medical attention as a precaution.” as per Reuters.
But customers aren’t happy.
One passenger told Irish Times newspaper the airport staff and Red Cross did their best the handle the situation but the airline were nowhere to be seen.
“They really displayed a shocking lack of empathy for their customers, almost bordering on inhumane,” he was quoted as saying.
Another passenger said many people were forced to spend the night at the airport because of the diversion, some resorting to sleeping on the ground.
A Ryanair spokesperson also told the Guardian:
“Customers were provided with refreshment vouchers and hotel accommodation was authorised, however there was a shortage of available accommodation.”
“Customers will board a replacement aircraft which will depart to Zadar this morning and Ryanair sincerely apologises for any inconvenience.”
All passengers were reportedly able to leave the hospital by Saturday morning local time.