Rail Plus keeps agents on track

Rail Plus keeps agents on track

Rail Plus have unveiled a new range of short-duration webinars on the agent-only section of its website.

The webinars topics cover everything from ‘how consumers validate a rail pass’ to ‘securing a seat reservation in Europe’.

Rail Plus chief executive James Dunne says the seven new webinars, which range in length from four to nine minutes, are designed to answer the most common questions agents pose to the company’s specialist reservation staff.

“We are aware that agents are time poor so we’ve broken down our training program into easily digestible webinars that allow agents to gain the maximum amount of information in a minimum of time,” Dunne said.

“Most importantly, they can be undertaken at the time and pace appropriate to each individual, which makes them the most convenient and efficient way for consultants to enhance their knowledge and skills.”

Dunne says Rail Plus will continue to introduce additional webinars during 2015, with upcoming training modules addressing the company’s collection of great train journeys and its extensive range of Canada product.

To access the new webinars consultants need to log in to the ‘myRailPlus’ section of the website. Once logged in the webinars can be found under “myRailPlus Tools”.

Rail Plus webinar screen shot 3

 

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