Rail Europe has kicked off a global training campaign with its new e-learning program that includes all of Europe’s major train operators.
The Rail Agent Course (TRAC) is tailored to various train operators in Europe through eight modules, each one taking approximately 12 minutes to complete. The overall duration of the course is roughly 90 minutes.
Florence Pasquier, head of business at Rail Europe, said: “European rail travel offers are rich and are constantly evolving. Rail Europe thus believes that whilst waiting for international travel to resume, this is the perfect time for training, discovery and readiness to again promote and sell rail journeys.
Every week, Rail Europe also organises informative webinars on a variety of travel destinations and on ways to connect with the company’s Easy Rail Access booking tool. These are available on Rail Europe’s YouTube channel and e-learning portal.
Other downloadable resources available on the portal include brochures on how to travel in Europe by train and how to book tickets with Rail Europe.