Hotels

Q&A with Ovolo Hotels’ Merren Lynch

Award-winning Ovolo Hotels has made quite a name for itself in the world of Australian hospitality, positioned in iconic positions and boasting world-class interiors.

To find out more about Ovolo and the hardworking team behind it, Travel Weekly sat down with Ovolo Hotels marketing manager Merren Lynch.

What part of your professional life is keeping you up at the moment?

To be honest I put pressure on myself to constantly be on top of my game so for me, it’s about making sure I not only get the must do’s done but that I am constantly thinking ahead – this definitely does make me think of very random things at all hours.

What’s the top of your to-do list at the moment?

Next week I’m launching a series of global monthly tactical offers exclusive for our database so this is very much top of my to-do list at the moment – coordinating pricing, partner offers, creative and activity directly with stakeholders across the business + with our agencies.

How has your role changed in the past few years?

The Marketing function has become absolutely crucial to the company with the expansion of the brand.

The brand was in its infancy when I started so my role has changed from actually developing a direction and guidelines for our brand through to managing more established brand activity + communications.

What is the biggest opportunity for Ovolo Group?

For Ovolo Group literally, the world is our oyster – with a great product offering we are ready to take the world by storm!

Definitely, expect to see a bigger Ovolo footprint in the coming months + years.

And what do you see as the biggest threat?

The threat probably comes less from competition but more from a change in consumer travel patterns or consumer needs/desires.

We really need to ensure we are at the forefront of technology innovations so that we are always one step ahead.

How to juggle work and home?

It is absolutely difficult to juggle work and home priorities, especially when working across different time zones.

Our HK office often needs feedback and info in the evening so I have learnt to be efficient with communication outside the office and it’s surprising what you can get done on WhatsApp!

What’s the one thing nobody at work would know about you?

Hmm, I’m pretty much an open book so probably not much haha.

What do you do to blow off steam?

Have a glass of wine or a cocktail with colleagues or friends



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