Aviation

Passengers stranded as multiple airlines suffer system-wide outage

Thousands of passengers have been left stranded after a system-wide outage caused at least three US airlines to ground all flights.

Delta Air Lines, United Airlines and Southwest Airlines said the “system-wide outage” was affecting all flights across the country, while American Airlines and JetBlue were also affected, with passengers left at gates or forced to wait in stationary planes on the tarmac, according to multiple media reports.

Airlines were hit by problems with the Aerodata planning software, which calculates weight and balance on planes, according to the Federal Aviation Administration, The Sun reported.

Southwestern Airlines told a passenger who tweeted about delays in Nashville: “We’re working through some tech-related issues and will have you on your way as quickly as possible.

“It’s affecting our flights system wide, and we’re working to see if it’s affecting any other carriers this morning as well.”

Passengers said there was also chaos at Atlanta and Boston airports among many others, while Canada’s Alaska Air Group also said it was experiencing a system-wide outage.

In a statement to Travel Weekly, Delta said: “A brief third-party technology issue that prevented some Delta Connection flights from being dispatched on time this morning has been resolved.

“No cancellations are expected due to the issue and our teams are working to resolve some resulting delays. We apologise to customers for any inconvenience.”

A United Airlines spokesperson told Travel Weekly that the issue delayed about 150 of its United Express flights.

“Some of our regional carriers experienced an issue with a flight planning program this morning that impacted operations, resulting in delays for select United Express flights,” the spokesperson said.

“Our team worked quickly with our partners to resolve the issue. Some flights that were affected have departed, and we’re working to get all affected flights back on schedule.”

Travel Weekly has contacted Southwest Airlines for comment.


SEE WHAT PEOPLE ARE SAYING

Leave a Reply

News

“Unfortunately, the world changed”: McGowan suspends WA border reopening indefinitely

The western state will be keeping its borders firmly closed, as Premier Mark McGowan buys more time to bolster citizens against a “flood of the disease”.

Share

CommentComments

Tourism

Thailand to resume ‘Test & Go’ quarantine waiver from February

Pack your suitcase and ready your sinuses for a holiday in Thailand that promises to greet you with a lovely PCR test.

Share

CommentComments

Hotels

AUSSIE FIRST: Accor unveils next gen Mercure Hotels with new Melbourne property

While away your Friday afternoon by perusing through some stunning pictures of Accor’s swanky new-look Mercure in Doncaster.

Share

CommentComments

Aviation

Qantas threatens to slash cabin crew wages by “almost half” in latest union pay row

by Ali Coulton

The national carrier is once again facing condemnation from unions after applying to scrap its long-haul crew contract in an effort to “push through” a new deal.

Share

CommentComments

Aviation

Operation nest egg: Air New Zealand helps relocate rare kiwi chicks

The airline is doing gods work by flying these three little cuties to their new home where they were treated to an all-you-can-eat worm buffet.

Share

CommentComments

Tourism

Say ‘Aloha’ to the Hawaiian Islands and take a trip that gives back

by James Harrison

Check out the beauty, wonder, and excitement of the islands of Hawaii and explore a holiday destination where you can malama.

Share

CommentComments

Cruise

Crystal Cruises suspends operations as parent company files to windup business

The Hong Kong supercruise operator is winding up operations, leaving the future of its subsidiaries unknown.

Share

CommentComments

Tourism

Celebrity chef duo Gary Mehigan and Manu Feildel star in new tourism campaign for Japan

The staff at Travel Weekly have been rewatching our favourite anime to reminisce about Japan, but Gary and Manu might appeal to a broader audience than Pokemon reruns.

Share

CommentComments

Tourism

Aussie tourism took off in December, but remians well below 2019 levels

If these stats are anything to go by, we’ll be back to worrying about overtourism and carbon footprints in no time! Wait…

Share

CommentComments

Destinations

US slaps “do not travel” warning on Australia as Europe tightens border restrictions

The prospect of fewer American tourists milling about at Darling Harbour we can deal with, but if we have to go one more year without a European summer we’re going to go over the deep end.

Share

CommentComments

Aviation

Union survey reveals transport workers asked to return while COVID positive

Workers who answered the survey, which included passenger transport and aviation workers, are also calling for free RATs. That’s rapid antigen tests, not rodents as we first assumed.

Share

CommentComments

Wholesalers

“This isn’t a label we wish to keep”: Intrepid recertified as world’s largest travel B Corp

The tour operator has gone through another extensive company-wide audit to maintain its title, so why is it looking to pass the baton you may ask? Click here.

Share

CommentComments