Cruise

One Ocean Expeditions goes under

Huntley Mitchell

Huntley Mitchell

Expedition cruise company One Ocean Expeditions has entered into administration following a tumultuous last few months.

A statement issued over the weekend by one of its partners overseas, Swoop Travel, said One Ocean Expeditions had announced it “will be entering into a formal business administration process”.

“This latest news has brought clarity for booked customers in terms of now knowing the options. Swoop are working with our customers to help find the best outcome for each one,” the statement read.

Travel Weekly has since attempted to contact the cruise company’s Australian office, only to receive an automated voice message saying that the office is now closed.

One Ocean Expedition’s collapse doesn’t exactly come as a shock, having flagged back in October last year it was working to restructure the business.

This came amid reports that the company was facing claims of failing to pay staff, as well as allegedly struggling to refund passengers and booking companies for a trip to Antarctica that was cancelled in September.

On 6 January, One Ocean Expeditions issued a statement to customers informing them that it was unable to operate its voyage on 17 January.

“One Ocean Expeditions has been working diligently to restructure the business in an effort to avoid entirely shutting down, so that we can continue to serve you, our valued partners and customers, and provide further options,” the statement read.

The company also advised it had signed a partnership agreement with a “qualified, reputable operator”.

“Under this agreement, we will be able to provide a range of alternatives for clients who have been affected by our difficulties.”

Hurtigruten was originally speculated to have been One Ocean Expeditions’ new partner, having offered support to its affected passengers just last month. However, the company has denied signing any deal with its rival.

The collapse of One Ocean Expeditions comes just after Excite Holidays entered into voluntary administration on Friday.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Aviation

Boeing: Judge orders pilots suing manufacturer over 737 MAX to reveal their names

by Christian Fleetwood

Pilots suing Boeing over lost wages have been given an ultimatum: reveal their names or withdraw the case.

Share

CommentComments

Travel Agents

Failed travel agency issued customers fake plane tickets before going under

Yet another travel agency has filed for liquidation, this time after issuing customers with fake plane tickets.

Share

CommentComments

Aviation

Investigation underway after flight attendant falls from parked plane

by Christian Fleetwood

A flight attendant has been seriously injured after falling out the door of a parked aircraft.

Share

CommentComments

Destinations

Cue the wanderlust: These are the world’s most Instagrammed forests

In an era where experiences, purpose and sustainability are driving travel, visiting the world’s forests is a great way to encourage travellers to leave no trace.

Share

CommentComments

Tourism

Aussie airports on alert for deadly coronavirus as US confirms its first case

by Ali Coulton

Health authorities are working with airports to quell the risk of a pandemic of the deadly novel coronavirus.

Share

CommentComments

Technology

Trivago licks its wounds after court loss, as industry bodies applaud ruling

by Huntley Mitchell

Trivago has responded to the Federal Court’s ruling that it misled consumers about hotel room rates on its website and in its TV ads. Find out what the OTA had to say here.

Share

CommentComments

Wholesalers

Lonely Planet launches its first tour range

by Ali Coulton

The iconic travel publisher has teamed up with Intrepid Travel to “bring its guide books to life”. We’re not sure if that means the tours will be led by giant talking books.

Share

CommentComments

Midweek Interview

Midweek Interview with Collette’s Lexy Wildash

This week, Collette’s marketing specialist gave us tips on how to get the perfect money shot at the Trevi Fountain without getting mobbed by crowds.

Share

CommentComments

Cruise

Cruise Wrap: Silversea’s new grand voyage, Hurtigruten launches bushfire appeal, Crystal’s new river deployments + MORE!

Not spending your Wednesday cruising through the Mediterranean? Perusing this week’s Cruise Wrap is the next best thing. Or at least that’s what we tell ourselves.

Share

CommentComments

Destinations

The easiest (and most enjoyable) way to become a Phuket expert

by Sponsored by the Tourism Authority of Thailand

Are you an agent looking to sharpen your selling skills for Thailand’s largest island without having to read boring books or complete online training modules? Herein lies the solution.

Share

CommentComments

Aviation

Aviation Wrap: Emirates pledges bushfire support, Qantas returns to Byron Bay + MORE!

This week’s Aviation Wrap is brought to you by Travel Weekly’s roving reporter, who has decided to wear compression socks with thongs to the office today. It’s not a good look.

Share

CommentComments

Aviation

Virgin strengthens ANA codeshare agreement ahead of Tokyo Olympics

Sadly though, we won’t get to witness Sir Richard Branson ride a baggage carousel with pretend giant sushi in celebration of this news.

Share

CommentComments