Travel Agents

“Must be having a laugh!”: STA Travel’s social media screw-up

In what is definitely one of the more unfortunate social media blunders of the year, STA Travel travel has published a sponsored Facebook post advertising places to go in 2021.

Yes, the same STA Travel that was placed in liquidation last month after being placed in voluntary administration, leaving many travellers in the lurch.

“Introducing your 2021 travel calendar – where to go and when! ✈️  📅. ” the post, which was accompanied by a graphic showing which destinations to travel to during each month, said.  

“Read more on why these are our top picks for each month 👉 https://sta.travel/32MyeyV .” 

Introducing your 2021 travel calendar – where to go and when! ✈️📅Read more on why these are our top picks for each month 👉 https://sta.travel/32MyeyV

Posted by STA Travel on Tuesday, 20 October 2020

The accompanying link in the post redirects to a page on STA Travel’s website notifying the appointment of its voluntary administration.

And, as you can imagine, the punters are not impressed.

“The bloody cheek of this post. You owe me over $4000 and want me to plan a 2021 holiday. Must be having a laugh!” commented Facebook user Mark Wanklyn.

“This would be good if I was allowed to travel further than 25km from home,” said Debbie Cain.

“How are you advertising? Your company doesn’t even exist? 🤷🏼‍♀️” Anita Draskovic said.

Not all commenters were as jovial, with many using the post as a platform to demand their money back from the collapsed company.

“This is disgraceful, paid Facebook advert, the company is insolvent, several thousand Aussies won’t see even 1c in the $ refunded, truly appalling,” said John Muncaster.

“How about paying peoples refunds before advertising holidays for 2021!!! 🤬” said Shelley Montoya.

“If STA can afford to advertise they can give me a refund for my 3 UK flight tickets with the useless credit value from a company that’s not trading anymore. What crap 💩 this is,” said Patricia Shields.

However, a few people chimed in to state the obvious- the post was most likely scheduled long before the company went belly-up.

“Socials for STA were run from the UK… This is obviously something that has been scheduled and someone (someone being a little person from a creative team, not the people ‘stealing your money’) forgot to delete it,” said Elle Tilka.

“Have a little humility about the fact a pandemic has destroyed an Aus started&owned, global company and it’s entire industry.

“Keep liaising with the right people to get your money back, but If you honestly think this was intentional you need to pull your head out.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Travel Agents

Magellan Travel boss exits after 12-year stint, replacement named

by Huntley Mitchell

Do you happen to work at Magellan and noticed someone different sitting in the GM’s chair today? All is explained here.

Share

CommentComments

Technology

OPINION: The time is now for companies to review their T&E technology

by Nadia Yahiaoui

This blogger argues that there’s never been a better time for organisations to get their T&E in order. And no, they’re not talking about tea and Equal tablets.

Share

CommentComments

Aviation

Qantas CEO says vaccines could restart international travel before “bubbles” eventuate

To be fair, Aussies were expecting to be able to travel to New Zealand by now, but the closest we can get is watching Flight of the Conchords while sipping a pinot noir from the Marlborough region.

Share

CommentComments

Tourism

New research shows how Aussies’ travel behaviours have changed since COVID-19

Unsurprisingly, the global pandemic has drastically changed the way Aussies get out and about. Here’s some handy research to quantify it for you.

Share

CommentComments

Cruise

Celebrity Cruises clarifies rumours around Pullmantur revival

The Spanish cruise brand, which filed for insolvency earlier this year, looks like it is in the process of a revival, but Celebrity Cruises wants to clear up one detail.

Share

CommentComments

Hotels

Fears of Bali booze ban quashed by local hotels association

Tell your clients not to throw out their Bintang singlets just yet, as it looks like they’ll still be able to enjoy a frosty one in Bali after all. Well, at least once the COVID-19 pandemic has settled down a bit.

Share

CommentComments

Aviation

Air NZ and Tourism NZ search for eighth Wonder of the World in fun new safety video

The Travel Weekly team can guarantee that Air New Zealand’s latest safety video is a lot better than that cringeworthy rapping effort with Julian Dennison.

Share

CommentComments

Wholesalers

Ormina Tours releases 2022 program with free cancellation offer

Writing this story made Travel Weekly’s editor thirsty for a wine or few, so much so that he’s decided to work from the pub for the rest of the day.

Share

CommentComments

Destinations

Giant snorkeller invades Sydney Harbour as part of Tourism Tropical North Queensland’s latest campaign

Don’t worry, giants aren’t invading the city! It’s just TTNQ’s latest bid to inspire Sydneysiders to get their butts up to Cairns and the Great Barrier Reef.

Share

CommentComments

Aviation

Steaks on a plane: TikTok prankster appears to cook steak on aircraft toilet

How does one cook a steak using an airline toilet? Well, you’re just going to have to click on the article and find out, aren’t you?

Share

CommentComments

Aviation

Joyce “optimistic” about recovery as Qantas renews trade partnerships

The national carrier revealed it has signed off on new multi-year agreements with 10 of the top 12 agencies, so if your boss was raging this morning, assume you work for one of the two that missed out.

Share

CommentComments

Tourism

Australia responds to the UK’s emergency approval of Pfizer vaccine

While the UK might be getting the jab as early as next week, the Australian government is holding fast to its original roll-out schedule.

Share

CommentComments