Aviation

“Ladies, form an orderly queue”: Virgin CEO rewards baggage handler for viral act of kindness

The CEO of Virgin Australia, Jayne Hrdlicka, paid a visit to one of the company’s baggage handlers after a random act of kindness was caught on film and went viral on social media.

The wholesome moment was uploaded on TikTok and saw Chad – a Virgin Australia baggage handler – taking a moment to talk to a dog named Cooper before he is loaded into the cargo hold.

@jacquifelgate

@Virgin Australia 🇦🇺

♬ original sound – jacquifelgate

“Virgin Australia baggage handler making sure this brave doggo is safely on the plane,” wrote @jacquifelgate on the on-screen text.

After the success of thee video, Hrdlicka visited Chad to personally thank him for the work he’s done.

“Ladies, form an orderly queue,” an Instagram post by Virgin Australia read.

“Our Perth dog whisperer, Chad has just scored himself Business Class tickets from our CEO to acknowledge his wonderful work,“ the post continued.

Hrdlicka commended his work and gave Chad a few trip ideas.

“That obviously gives you the ability to bring along a friend. I know you’ve been getting lots of offers from amazing women around the world,” Hrdlicka said.

“So you have the option, if you want.”

The original video – uploaded by user @jacquefelgate who is the Seven News Melbourne presenter Jacqueline Felgate- gathered millions of views late last week.

Felgate tracked down Chad after the video’s success and did an interview with him.

“What did you actually say to beautiful little Cooper in that moment?”

“I was just reassuring him and asking him if he was ready to board, just like the passengers get asked up at the gate,” Chad replied.

“I said ‘Coopy mate, you’ll be fine, hope you have a safe flight, we’ll see you on the other side’.”

Commenters praised Chad for his kindness under the video.

“The sweetest thing is that he wasn’t intending to have an audience, he was genuinely just being a caring human,” one TikTok user said.

“That’s so sweet! It must be so scary for them,” another added.

“This guy needs a raise!” another applauded.

Chad thanked everyone for their kind words and wanted to assure all pet owners that every pet that comes his way gets only the best treatment.

“I ensure every animal that I come across at work gets the royal treatment,” he wrote on Instagram.

“It is a scary environment for them. I try my absolute best to calm them, water them and give them some pampering before they are placed inside the aircraft.”

This news comes off the back of Virgin Australia’s ambitious new target towards net zero carbon emissions.

The airline unveiled the first phase of its fleet growth program which will see four new Boeing 737 MAX 8 aircraft introduced to its network and F100 aircraft retired from service and replaced by Boeing 737-700s.

The four new MAX 8 aircraft, scheduled to start entering service from February 2023, will reduce emissions by 15 per cent per journey in comparison to current 737 NG aircraft. Each 737-700 will fly more passengers for a similar amount of fuel than each F100, resulting in 30 per cent less emissions per seat per trip.

Hrdlicka said the fleet program is part of a broader growth strategy which will see the Boeing 737 fleet, currently consisting of 737-700 and 737-800 aircraft, increase to 88 with the inclusion of 4 MAX 8 aircraft in response to increasing demand.



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Wholesalers

Virtuoso uncovers key differences in how each generation travels

Meanwhile, Travel Weekly staff are conducting our own research to tap into the zoomer market by teaching the office dog TikTok dances. It’s not going well.

Share

CommentComments

Cruise

Royal Caribbean Group completes its comeback with all ships back at sea

To honour the milestone, all 63 ships in the group’s fleet sounded their horns at once, which most likely scared the sh*t out of nearby fishing boats and unsuspecting wales across the world.

Share

CommentComments

Travel Agents

Virgin teams up with Flight Centre for money-can’t-buy workshop

It’s the second time a Flight Centre partnership has come up this week and it’s only Tuesday! Skroo must be feeling extra convivial this week.

Share

CommentComments

Aviation

“It’s more like a bribe”: Unions slam Qantas’ $5,000 ‘thank you’ payment

Speaking of bribes, if anyone would like to bribe us with an all-expenses-paid trip to Japan we promise to give you a good review on TripAdvisor.

Share

CommentComments

Destinations

Solomon Islands to reduce mandatory quarantine

Good news for those looking to travel across the Pacific Islands! Not so good news for those who enjoy being confined to a hotel room for days on end.

Share

CommentComments

Hotels

Oakwood solidifies Aussie presence with full opening of Melbourne luxury property

Looking to treat yourself? Don’t get a chocolate at the shops, book yourself a stay at the new Oakwood property in Melbourne (or do both)!

Share

CommentComments

Aviation

Flight Centre signs landmark agreement with Rex as pilots prepare for industrial action

While seemingly struggling to win popularity among its pilots, the regional carrier has turned to its agency partners for reassurance.

Share

CommentComments

Cruise

Princess reveals The Real Love Boat crew, celebrates ‘Top Gun Agents’

Say a prayer for the poor souls tasked with wrangling a ship full of reality dating contestants hell-bent on getting frisky at sea.

Share

CommentComments

Destinations

How your clients can skip the rebound chaos with South America

Got clients keen to travel but hoping to avoid inflated prices and hoards of European Summer revellers? We’ve got the answer for you.

Share

CommentComments

Destinations

Events

Top 12 unmissable events for Italian summer trips

Summer in Italy means sunshine, gelato, promenading after dinner, Aperols overlooking the ocean, hiking, cycling…and a jam-packed events calendar.

Share

CommentComments

Aviation

Airport queues return in anticipation of the school holidays

If you were looking for a good chance to relisten to Led Zeppelin’s entire discography but can’t find the time, we recommend booking a flight to literally anywhere from Sydney or Melbourne airport this month.

Share

CommentComments

Destinations

Queensland government mulls tourism tax

In response to this, the NSW government will be introducing an ice-cream tax, which has infuriated primary school kids across the state.

Share

CommentComments