Travel Agents

How to keep travellers clued in to safety risks

Hannah Edensor

Hannah Edensor

Did you know that Australian travellers take a casual 9.2 million overseas trips each year? Just 9.2 million, whatever.

Then you might also know they’re keen on being in the know, and having the most up-to-date information they can get their plane-hopping hands on.

As a result of this, Allianz Global Assistance (AGA) has launched its Global Travel Assistant (GTA), an online platform that keeps jetsetters clued in with advice on the top 20 countries and give international regions most frequently visited by Aussies.

The GTA is free and accessible to all travellers, and highlights potential risks in different countries, including safety concerns, theft hotspots, bad weather and natural disasters.

It comes at an interesting time in the travel industry, with tour operator TUI, and to some degree travel agents, coming under legal fire from the families of victims of the 2015 Tunisia terror attack.

The families believed TUI was complacent in its ‘duty’ to warn travellers about the dangers of Tunisia, which had suffered a previous terrorist attack in capital Tunis three months priorand claimed the lives of a number of tourists, including those disembarking from MSC cruise ships.

An inquest also heard that one holidayer had quizzed their travel agent on the earlier attack at the Bardo Museum, and were told it was a “one-off” and that the Sousse beach destination was “100 per cent safe”.

So for travellers to have their own access to such a tool as the GTA, and agents able to recommend it as part of a traveller’s personal research into destinations, it serves an essential purpose for the industry.

The GTA platform provides Aussies with health and destination advice, as well as customer case studies to prepare them for the journey ahead.

“We launched the Global Travel Assistant site as a direct response to consumer demand. As a leading provider of assistance services, we have access to travel trends, risks and potential costs that are useful to travellers,” AGA CEO Craig Dalzell said.

“With more Aussies than ever travelling internationally, we want to raise awareness of the importance of being prepared before a trip. Travellers can still get into trouble in so-called ‘safe’ destinations—natural disasters, lost or stolen belongings and simple accidents can all spoil a trip.

“The GTA tool is available 24/7 – we want to encourage travellers to research their holiday destinations in the pre-planning stage of their trip as well as while they’re away.”

The top 20 destinations frequently visited by Aussies, according to AGA data, and the top five international regions in order of preference included in the GTA are:

Countries:

  • New Zealand
  • Indonesia
  • Thailand
  • China
  • UK
  • USA
  • Singapore
  • Fiji
  • India
  • Japan
  • Brazil
  • South Africa
  • Italy
  • France
  • Germany
  • Canada
  • Turkey
  • Greece
  • Spain
  • Mexico

Regions:

  • Europe
  • Asia
  • The Americas
  • Africa
  • Pacific


SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Aviation

End of an era: Ryanair to axe €10 flights

You can no longer snag flights around Europe for the same price as an alright bottle of wine, causing us to question our financial decisions.

Share

CommentComments

Destinations

Become a USA expert and win cash prizes with Brand USA’s Discovery Program

Brand USA is giving agents the opportunity to become a USA expert plus the chance to win some amazing cash prizes throughout August and October.

Share

CommentComments

Cruise

Cruising returns to New Zealand after nearly three years

NZ’s cruise industry collectively shouted “Yipee” when Pacific Explorer arrived, then looked around in confusion as they realised that was a bit weird.

Share

CommentComments

Destinations

Myconian Collection welcomes back destination weddings and honeymoons

What’s better than a celebration of love? A celebration of love overseas of course, and it’s back on the rise!

Share

CommentComments

News

Tahiti drops remaining travel restrictions

Tahiti is having a Blast from the Past moment. And by that, we mean the island is reminding us what it was like to travel in 2019.

Share

CommentComments

Destinations

Travellers no longer need to register trips on Smartraveller; here’s what to do instead

There’s one less thing you have to remind your clients to do before they travel, and one thing to add. So, a pleasing equilibrium if you ask us.

Share

CommentComments

Aviation

“Everyone was calm but that’s starting to change”: Gunshots shut down Canberra Airport

Travellers took to Twitter on Sunday to complain about waiting outside in the cold while police apprehended a man for firing shots inside the airport. We’re not saying they’re missing the big picture, but…

Share

CommentComments

Wholesalers

How your clients can experience the wilds of Africa in true luxury

When it comes to bucket list experiences, few compare to an African safari, and no brand provides a more protected and luxurious safari than Abercrombie & Kent.

Share

CommentComments

Hotels

Tiny Away opens up mini Tassie getaways

Tiny Away has opened the doors to its first Tasmanian tiny houses, growing its network of rural getaways. The ‘Quirindi’ […]

Share

CommentComments

Tourism

Colorado Tourism Office say G’day to the industry

The Colorado Tourism Office joined media and travel titans last Friday at Bentley’s in the Sydney CBD to reconnect with the Aussie travel industry.

Share

CommentComments

Aviation

Bonza calls on Aussies to name its first plane

Some of the names suggested so far include Purple Rippa, Bonza Bruce, and Kimbo. We challenge you to come up with something more Aussie sounding than that!

Share

CommentComments

Aviation

Qantas increases international connection time to reduce mishandled baggage

The upside of all these missing bags is that you no longer have to sprint through the airport to catch your connecting flight. Although we’ll miss the rush.

Share

CommentComments