Hotels

Hotel “delighted” to drop charge against guest for negative Tripadvisor reviews… if he apologises

A hotel in Thailand has agreed to drop charges against an American man who faces up to five years in jail for posting negative Tripadvisor reviews, so long as he issues a public apology for his comments.

The Sea View Koh Chang hotel, which is found on the holiday island of Koh Chang, had filed a complaint against American teacher Wesley Barnes in August, Reuters reported, after he posted what the hotel said were false and defamatory write-ups.

This reportedly came after a disagreement over a 500 baht ($22) corkage fee.

According to Reuters, police had detained Barnes under criminal defamation and computer crime laws for two days in September before he was released on bail.

“Under conditions that Mr Barnes shows his sincerity and takes full responsibility for what had happened and remedy the situation, the hotel will be delighted to drop the charge,” the Sea View Koh Chang hotel told Reuters.

With multiple reports on the strange incident, the case brought new scrutiny to Thailand’s defamation and computer crime laws, which human rights activists told Reuters are too harsh and sweeping.

Under the laws, Barnes could be fined up to 100,000 baht ($4,490) and be jailed for up to five years. However, prior reports indicated Barnes could face two years imprisonment.

The hotel now wants Barnes to send statements to the media, the Tourism Authority of Thailand, the US Embassy and Tripadvisor this month, apologising and explaining that his poor reviews were written in anger.

The hotel said Barnes had agreed, while Barnes told Reuters he would be issuing a statement.

“I’m sending an email to many media outlets,” Barnes said, but declined to elaborate.


Featured image source: Sea View Resort



SEE WHAT PEOPLE ARE SAYING

One response to “Hotel “delighted” to drop charge against guest for negative Tripadvisor reviews… if he apologises”

  1. …. i dont understand why hoteliers need to overact to a bad review even if it’s a lie…. let it go… if more than 90% of reviews are positive then who do you think people will believe… there will always be one off or isolated cases… hey look, even god cannot please everyone you hear…

Leave a Reply

Conferences

PHOTOS: ATE goes off with a bang

If you’re like one unlucky Travel Weekly reporter who has COVID, these pics will help you live vicariously through the conference-goers.

Share

CommentComments

Aviation

Qantas’ new long-haul flights could cost over $18,000

For this price, we’d hope that the flights come with a complimentary mani-pedi and a pet bunny called “Fluffy” to keep us company during the flight.

Share

CommentComments

Returned special events to hit Seoul this month

The Travel Weekly criteria for what makes an event special is whether they have Tim Tams – although we can make exceptions for international events.

Share

CommentComments

Wholesalers

Intrepid debuts its first all-female leadership team

Rumour has it, Beyoncé’s Run the World (Girls) could be heard blasting from Intrepid’s Australia office moments after they announced this news.

Share

CommentComments

Wholesalers

“Bounce back and inspire”: Collette to host key players in Cairns

We’re headed to sunny Cairns this week to rub shoulders with travel’s big wigs at Collette’s annual big bash. See you there!

Share

CommentComments

Hotels

REVIEW: Hôtel La Pérouse offers a taste of classic French resort life

by Ali Coulton

Hôtel La Pérouse exemplifies Nice’s resort lifestyle offering privacy and quiet luxury on France’s Cote d’Azur.

Share

CommentComments

Destinations

Yas Island Abu Dhabi’s new tourism ad names Kevin Hart its chief island officer

Some of the staff at Travel Weekly are trying to become the chief island officer of Australia, but Scomo isn’t returning our emails.

Share

CommentComments

Technology

“Australia is a terrific market for cruising!”: Expedia’s Greg Schulze on how agents can maximise their business

We chatted with one of the big wigs at Expedia during its recent gathering in Vegas. Sadly, he declined our invite to join us for a game of blackjack, but that’s probably for the best.

Share

CommentComments

Tourism

Globetrotting tour operator arrested following drug drop death

The man also auditioned for Survivor in 2019 and featured in an Indonesian TV commercial – just in case the title wasn’t chaotic enough already.

Share

CommentComments

Travel Agents

Travel to make full recovery before end of 2024, says Virtuoso’s Fiona Dalton

Dalton hosted media at Crown Sydney this morning to celebrate Matthew Upchurch’s return to Aus. Our roving journalist managed to take down this story in between courses.

Share

CommentComments

Destinations

Hawai‘i Tourism Oceania celebrates the ‘Month of Lei’ with incredible new famil offer

by Sponsored by Hawai'i Tourism Oceania

This year, Hawai‘i Tourism Oceania is celebrating ‘Month of Lei’ 2022 with a virtual trade event and the launch of a new famil incentive.

Share

CommentComments

Cruise

PONANT announces new 2023 sailing expeditions in the Kimberley

This ship is so fancy that they put ‘le’ in front of the name just to show they’re not messing about.

Share

CommentComments