Technology

Helloworld unveils “game-changing” new reporting technology

Helloworld Travel has drawn back the curtain on new developments in business insight technology designed to help agents increase revenue, yield and profit.

The new enhancements were announced at the recent Helloworld Travel OMC and Business Travel Summit in Saigon, and recently released to the Helloworld Travel networks.

The enhancements include four main areas of identified untapped potential to deliver value directly to agents.

Incentive dashboards will outline an estimate on how the business is tracking relating to incentives, showing the preferred percentage rate across the business, where the business mix sits and the outcome of moving business to preferred partners.

The new forward sales functionality can tell agencies exactly when their expected income is coming in, giving invaluable cash flow knowledge and understanding of what is expected each month.

New airline incentives tailored specifically for the Hellworld Business Travel network show where they are tracking with the company’s key airline partners both year-on-year and also benchmarked against the network.

And finally, the technology now delivers improved usability with a newly designed look and feel overall.

David Padman, general manager of independent and corporate networks at Helloworld, said: “Providing our owners and managers with the ability to track in real time exactly where their performance is at with our preferred partners is game-changing.

“They can see when they are close to hitting a major incentive tier and do what they need to in order to achieve that tier. Having this visibility allows our members to be much more strategic.”

Helloworld recently embarked on a nine-month project to enhance the business insight measuring tools it offers to agents across the branded, associate and Helloworld Business Travel networks.

Unique to Helloworld, and developed in conjunction with Resurg Group, this bespoke technology is designed to help agents increase revenue, yield and profit across various areas of the business by showing agents exactly how their business is performing.

Using the HLO Business Insights Dashboard, agents can track their level of preferred sales, their current yield, individual consultant performance and other key metrics.

It can also provide a target list of key focus areas ranked by current performance, showing each owner exactly where to focus efforts to increase performance.

The business insights tool allows benchmarking across the network and delivers insights that lead directly to increase in profitability, according to Helloworld.

Available to all Helloworld Travel agents at no cost, the tech tool is being used by 90 per cent of the leisure networks.

SEE WHAT PEOPLE ARE SAYING

One response to “Helloworld unveils “game-changing” new reporting technology”

Leave a Reply

Technology

Webjet joins AFTA, gains ATAS accreditation

Webjet boss John Guscic has been busy decking out his office with AFTA merch after the online travel player signed up as a member.

Share

CommentComments

Travel Agents

Corporate travel helping keep Flight Centre alive, as company warns of huge FY20 loss

This story may spell bad news for Flight Centre, but believe us when we say it also features plenty of green shoots and silver linings.

Share

CommentComments

Technology

Aussie travel telco to be dissolved, with assets already being sold off

In sad news, the COVID-19 pandemic has claimed yet another local travel company.

Share

CommentComments

Destinations

Bali to reopen to international tourists in September

Indonesia’s famous holiday island is on track to reopen to international tourists next month. Not that Aussies are allowed to visit, mind you.

Share

CommentComments

Hotels

Hotel Wrap: Langham appoints first-ever operations chief, SLH welcomes six more properties + MORE

Out of touch with the latest hotel happenings? Check in to this week’s Hotel Wrap and stay as long as you like.

Share

CommentComments

Cruise

Cruise ship owner to sue after Beirut blast sinks vessel

The owner of a cruise ship which was sunk by the huge explosion at the port of Beirut last week has filed a lawsuit against “all those responsible”.

Share

CommentComments

Aviation

Virgin Blue co-founder and former execs back bondholders’ bid for Virgin Australia

Yes, there’s been yet another juicy development in the race to own Virgin Australia. All is revealed here.

Share

CommentComments

Hotels

IHG posts $383m half-yearly loss, still manages to sign one new hotel deal per day

by Huntley Mitchell

InterContinental Hotels Group suffered a big loss in the first six months of 2020, but it wasn’t all bad news for the company.

Share

CommentComments

Road & Rail

Toot toot: Return date for The Ghan revealed

Journey Beyond Rail Expeditions is slowly getting back on track (get it? Train tracks?) after suspending services to comply with COVID-19 travel restrictions.

Share

CommentComments

Wholesalers

CATO rolls out industry-standard T&Cs for land supply sector

If COVID-19 cancellations have taught the industry anything, its the importance of terms and conditions. And that you should wear a mask and carry hand sanitiser at all times, of course.

Share

CommentComments

Aviation

Hydrogen power in aviation could significantly reduce emissions, show benefits by 2025

by Christian Fleetwood

Looking to impress colleagues with your aviation knowledge during the next Zoom catch-up? Reading this sciency story should do the trick.

Share

CommentComments

Destinations

Russia approves controversial COVID-19 vaccine

by Christian Fleetwood

It’s a monumental achievement – one that could mean international travel is closer than ever before, right? Well, we wouldn’t recommend holding your breath.

Share

CommentComments