Travel Agents

helloworld shake up delivers for agents

Hannah Edensor

Helloworld’s recent shake up of its Associate and Affiliate Network resources is already paying off.

The company’s new realignment, aimed at better meeting the needs of the network, is working wonders for its 1200 independent agents, as well as suppliers.

Support for agents is of top priority for helloworld, with a review of the value proposition for each of the network groups underway to keep this trend afloat.

In recognition of the importance of the independent agency models, David Padman’s role has been stretched to now incorporate the Affiliate and Concorde Agency Networks.

Three dedicated National Network Managers are now in place, reporting directly to Padman, including:

  • Michelle Ryan, the National Manager of Affiliates and Concorde Agency Network.
  • Steve Brady, who was previously General Manager Commercial, Travel Indochina (now Insider Journeys) was appointed National Manager Associates in February.
  • Kate Cameron is National Manager of helloworld for business.

“As Australia’s largest independent agency network, helloworld delivers a compelling solution for Independent agents at a Corporate, Associate, and Affiliate level,” Padman said.

“Michelle and Steve’s appointments strengthen our ability to provide our Associate, Affiliate and Concorde agents with strategic direction, management and support.”

“We continue to listen and work closely with our independent agents to ensure they are deriving maximum benefit and support as part of helloworld including the benefits that flow from our scale and negotiating power, networking, market leading technology, systems and tools.”

“A number of major initiatives are in the pipeline which will further entrench the advantage our Independent agents enjoy and which will be unveiled over coming months.”

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Aviation

Three more Aussie cities “within flying range” for Cebu Pacific, says commercial chief

by Huntley Mitchell

Travel Weekly sat down with the Filipino carrier’s commercial VP to chat about its Australian expansion plans. And, much to our delight, he brought us some burgers from Jollibee.

Share

CommentComments

Tourism

Flavour of the Week: New country managers for Tourism Australia, Scoot and Tauck + MORE!

New country managers are the flavour of this week in the travel industry. Peruse all the latest hires here.

Share

CommentComments

Tourism

Virtuoso CEO cancels Aussie trip amid coronavirus concerns as travel ban extended

Matthew Upchurch was scheduled to speak at the MTA conference over the weekend, but cancelled his trip yesterday.

Share

CommentComments

Destinations

‘It’s Out There’: Destination NSW shines spotlight on Broken Hill and Central Darling region in new campaign

Destination NSW has embraced its inner drag queen to promote one of the state’s most ‘out there’ regions.

Share

CommentComments

Wholesalers

Contiki offers 29 per cent off 29 tours on 29th February

If you think Travel Weekly is only running this story to try and blag a free Contiki trip, you’d be absolutely, 100 per cent correct.

Share

CommentComments

Cruise

Sir Richard Branson rewards truckie with free cruise

The man sent a tweet to Virgin’s CEO asking if he remembered a good deed he performed for him a decade ago. His response has sent Twitter into a frenzy.

Share

CommentComments

Aviation

COOKIEGATE: United freaks out flying community by temporarily axing cult cookie

As avid cookie fans, we can totally empathise with the passengers’ concerns and would have written a strongly-worded letter had the airline not amended its mistake.

Share

CommentComments

Travel Agents

Agent Wrap: Wendy Wu’s mega-famil, AAT Kings gives back to locals, Flight Centre helps deaf community + MORE!

This week’s Agent Wrap is so full of famil opportunities and incentives that Travel Weekly staff are considering retraining as travel agents to get in on the action.

Share

CommentComments

Events

Tourism

The Women in Travel Awards are back!

Attention all talented and hard-working industry females: it’s time to start working on your entry for this year’s Women in Travel Awards!

Share

CommentComments

Aviation

Air New Zealand fires back at Qantas with new safety video of its own

by Ali Coulton

The Kiwi carrier just launched a new safety clip starring a little girl in gumboots, a large CGI bird, a robot, and a big fuzzy green guy. It’s equal parts cute and cringey.

Share

CommentComments

Destinations

Aloha Friday Wrap: Hawaii to host historic festival, Oahu hotels update, Hawaiian Airlines’ punctuality + HEAPS MORE!

Looking to avoid doing any actual work this afternoon? The Aloha Friday Wrap is the perfect alibi.

Share

CommentComments

Aviation

Hawaiian Airlines marks 16 consecutive years as most punctual US carrier

Hawaiian Airlines remained North America’s most punctual carrier in 2019, according to the US Department of Transportation.

Share

CommentComments