Hawaiian Airlines remained North America’s most punctual carrier in 2019, according to the US Department of Transportation, marking the 16th straight year its guests have enjoyed the best on-time performance.
Hawaiian’s flights averaged an 87.7 per cent on-time rate in 2019, exceeding the US industry average by 6.1 percentage points.
Peter Ingram, president and CEO of Hawaiian Airlines, said: “Our more than 7,400 employees know how important it is for our guests to be on time, whether they are starting a family vacation in Hawaii, or travelling between our islands for business or to visit their ohana, and I couldn’t be prouder of their accomplishment.
“We recently observed our 90th anniversary and this ‘sweet 16’ is definitely another achievement worth celebrating.”
The airline’s modern fleet of more than 60 jet aircraft provide non-stop service between Hawaii and 13 gateway cities in North America – more than any other carrier – as well as an unparalleled flight schedule between the Hawaiian Islands.
The airline also serves Australia (Sydney and Brisbane), American Samoa (Pago Pago), Japan (Haneda and Narita in Tokyo, Osaka, Sapporo, and Fukuoka), New Zealand (Auckland), South Korea (Seoul), and Tahiti (Papeete).
Last year, Hawaiian launched a five-times-weekly service between Honolulu’s Daniel K. Inouye and Boston Logan international airports.
A fleet of fuel-efficient Airbus A321neo enabled Hawaiian to also start new non-stop flights between Maui’s Kahului Airport and both Sacramento and McCarran international airports, as well as expanded service between San Francisco International Airport and Daniel K. Inouye International Airport.
Next month, the airline will introduce its third daily nonstop flight between Tokyo’s Haneda Airport and the Hawaiian Islands, several months ahead of the 2020 Olympic Summer Games.
The US Department of Transportation’s monthly Air Travel Consumer Report ranking the nation’s 16 largest air carriers is available online here.
Featured image: iStock/Alex Potemkin