Aviation

Hawaiian Airlines implements new health measures to combat COVID-19

Hawaiian Airlines has enhanced the health measures throughout its operations in response to the COVID-19 pandemic.

The airline, whose airport employees and flight attendants already wear face masks, has required passengers to wear a face mask or covering that effectively covers their mouth and nose, from checking in at the airport to deplaning at their destination since 8 May.

Young children unable to keep a face covering on or guests with a medical condition or disability preventing its use are exempt from the policy.

Since 8 May, Hawaiian Airlines has also been asking guests to remain seated at the gate area until their rows are called.

Main cabin guests now board from the rear of the aircraft, in groups of three to five rows at a time, and airport agents pause boarding as needed to prevent congestion. Guests who require special assistance and those seated in first class are still able to pre-board.

Hawaiian Airlines has also begun blocking middle seats on its jets, adjoining seats on ATR 42 turboprop aircraft, and other select seats to continue to provide more space for guests and flight attendants.

Depending on load factors, seating can be adjusted at the gate to maximise spacing throughout the cabin and meet weight and balance restrictions.

Hawaiian Airlines is also making the effort to seat families and guests travelling in the same party together, whenever possible, and is encouraging guests who prefer to sit together to contact the airline ahead of the flight or see an airport agent.

In April, Hawaiian Airlines began using electrostatic spraying to comprehensively and evenly clean aircraft cabins with hospital-grade disinfectants, registered with the US Environmental Protection Agency, that coat even hidden and hard-to-reach surfaces.

The airline is applying electrostatic treatment, which dries in five minutes, nightly on the Boeing 717 aircraft it operates on flights between the islands, and prior to each departure from Hawaii on Airbus A330s that serve transpacific routes. The airline’s A321neo fleet is currently not in service due to a reduced flying schedule.

Hawaiian Airlines, whose modern transpacific fleet is equipped with HEPA air filters that create a dry and essentially sterile environment inhospitable to viruses, also has detailed cleaning and disinfecting protocols, paying special attention to high-touch areas such as seats, seatbacks, headrests, monitors, tray tables, overhead bins, walls, windows and shades, as well as galleys and lavatories.

Furthermore, the airline distributes sanitising wipes to passengers and has temporarily adjusted certain in-flight services, such as suspending the refilling of beverages in cups or personal bottles, as well as its hot towel service.

Peter Ingram, president and CEO at Hawaiian Airlines, said: “Taking care of our guests and employees has always been our primary focus, and these new health measures will help us maintain a safe travel experience, from our lobbies to our cabins, as Hawaii continues to make progress in containing COVID-19.

“We appreciate our guests’ understanding and flexibility as we adapt our operations with their wellbeing guiding every decision we make.”



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Tourism

Travel industry stalwart dominates World Spirit Awards with gin championing Aussie landscapes

If delicious gin, supporting Aussie businesses and promoting domestic travel are relevant to your interests (and we should hope all three are) this one is for you.

Share

CommentComments

Wholesalers

Travel veteran launches unique tour operator

Travel industry veteran and former tour leader Kristina Wilson has launched her very own tour operator, offering trips with a twist.

Share

CommentComments

Events

Travel DAZE speaker Anna Marsden from Great Barrier Reef Foundation chats purposeful travel

We caught up with Anna Marsden to discuss purposeful travel, saving coral reefs, and unwinding on a nice long haul flight.

Share

CommentComments

News

Japan to allow more group tours from next month

Japan beginning to re-open means travel fanatics can stop living vicariously through manga comics and start downloading their favourite anime for the nine-hour flight.

Share

CommentComments

Aviation

WATCH: United Airlines worker brawls with former NFL player

We would never condone violence, but we think if you’re going to fight a passenger maybe pick someone who isn’t a former athlete next time.

Share

CommentComments

Aviation

Qantas cuts capacity, hints at fare rise in response to fuel prices

Has the prospect of spending $2.50 a litre on petrol this week got you in hysterics? Qantas can relate.

Share

CommentComments

Travel Agents

Flight Centre taps Melissa Elf as MD for corporate travel division

After a quarter of a century in the travel industry, Elf is taking over Flight Centre’s corporate travel arm. No word yet on who is taking the legs.

Share

CommentComments

Wholesalers

Dennis Bunnik crashes Europe tours to celebrate restart of summer season

The joint-CEO of Bunnik Tours has joined travellers for a quick jaunt to Europe, because who says clients are the only ones who get to enjoy the travel restart?!

Share

CommentComments

Hotels

DayAway lands in Australia

The online booking site is here to show Aussies that you no longer have to trawl through your travel a directory for somewhere to stay.

Share

CommentComments

Tourism

Catalan Tourism Board launch grand tour and announce alliance with FC Barcelona

If witnessing FC Barcelona beat some Aussies in a football game last night wasn’t enough Catalonian culture for you, maybe consider a nice tour through the Catalonian country side to really take it in!

Share

CommentComments

Hotels

Jackson Hole reveal what’s new for the Winter 22/23 season

If it’s been 2 and a half years since you’ve been skiing then Jackson Hole have you sorted with a variety of new adventures on offer this year.

Share

CommentComments

Events

Get to know one of our incredible Travel DAZE speakers, Dr. Karl! Tickets are going fast!

Travel DAZE is fast approaching and we have Australia’s most loved clever person gracing us with an incredible talk on the psychological benefits of travel.

Share

CommentComments