Flight Centre sends Travel Money Oz into hibernation

Flight Centre sends Travel Money Oz into hibernation

Flight Centre Travel Group has announced it will officially hibernate the operations of its Travel Money Oz business while international travel remains off-limits to Australians.

The company said in a statement that Travel Money Oz will resume operations “when border restrictions are lifted and Australians are again able to travel overseas”.

“The decision mirrors the operational hibernation for the company’s New Zealand business last week and means that the majority of roles will become redundant, given the lack of visibility around timeframes for international border re-openings,” it said.

“The Travel Money Oz Currency Pass, Travel Money Transfers and MoneyGram products are all available online so that customers can continue to interact with these products until the physical return of the business.”

“Travel Money Oz will retain a support team to ensure the needs of customers continue to be met via digital platforms and direct enquiry contact.”

Travel Money Group’s general manager, Scott McCullough, said the decision to hibernate the business was not taken lightly by the company, given the impact on the team who have been directly affected by the severe restriction of international travel.

Earlier today, Flight Centre announced a streamlining of its product support capabilities, including the retirement of the travel giant’s Infinity Holidays wholesale brand.


Featured image source: VisitMelbourne.com

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