Travel Agents

Flight Centre picks new tech partner

Flight Centre has chosen Troovo Technologies as its global provider for B2B payments.

Troovo operates the only digital and virtual payment processing platform powered by Robotic Process Automation (RPA) which enables “invisible payments” across all group systems and platforms, creating a highly secure, completely automated and totally touch-free solution for payments made to FLT’s suppliers.

“Flight Centre Travel Group continues to focus on innovation, efficiency and next-generation technology to drive continuous growth and simplify processes,” said Richard Humphreys, FLT’s global treasurer.

“Troovo gives us flexibility and scalability on a global basis and we are really excited to be working with Troovo to use its unique and innovative RPA solution to achieve our objectives for efficiency, cost-savings and revenue optimisation.”

“Flight Centre Travel Group has always pushed the envelope around new ways of thinking about its business and giving new technology a go, and we are thrilled to partner with the company to help it achieve its payment objectives,” said Troovo co-founder and CEO Kurt Knackstedt.

“Troovo’s world-first RPA capabilities for virtual payments, teamed up with one of the world’s most innovative travel brands, demonstrates Australian ingenuity at its best and will set the standard for how B2B payments should be done by any organisation looking to optimise its payment capabilities.”

The partnership will see a number of FLT’s global businesses deploying Troovo within their operational and payment process flows over the coming months, with an aim to fully deploy a “global payment switch” within the group which will see supplier payments routed through and processed by Troovo throughout 2020 and beyond.

The travel giant recently made headlines when it acquired Gold Coast-based Ignite Travel Group two weeks ago, with aims to strengthen its weakened Australian leisure business.

Earlier this month, FLT also launched a new division to give the trade market direct access to its range of contracted products.


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