Cruise

Crystal to shut down Australian office

Cruise line Crystal has announced the closure of its Australian office, located in Sydney, as it tries to weather the COVID-19 pandemic.

The company said in a statement it has been taking both offensive and defensive measures, including a review of its business around the world to ensure it survives.

“These certainly are unprecedented times and it is with deep regret that we announce the closure of Crystal’s Sydney office,” said Karen Christensen (pictured above), senior vice president and managing director for Australasia at Crystal.

“I am so very proud of the team in the Australian office and what we have achieved in just over three years.”

The operational, as well as sales and marketing duties of Crystal’s Sydney office, will be transitioned to Genting Cruise Lines’ team in Sydney under the direction of Michael Goh, president of Dream Cruises and head of international sales for Genting Cruise Lines.

Christensen will remain with the company for a period of 90 days to assist with the transition.

“We want to thank our trade partners for their continuing support, as they have been incredibly supportive and truly share our passion for the World of Crystal, and we know they will be well taken care of by our colleagues at Crystal Asia,” Christensen said.

The move by Crystal comes shortly after Ensemble Travel Group decided to exit the local market due to the impact of the coronavirus outbreak, with CEO David Harris describing it as a “difficult business decision”.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Destinations

Northern Territory’s border measures to remain for “at least” 18 months, says Chief Minister

Were you lining up a Christmas jaunt to the Top End for your clients in the hope that the NT’s border restrictions will be relaxed by then? Well, beware of this deflating news.

Share

CommentComments

Cruise

Two key players shielded from Ruby Princess inquiry

The special inquiry into Ruby Princess will have to report without being able to question two key federal officers who helped clear the cruise ship.

Share

CommentComments

Aviation

Aviation Wrap: Qantas’ $72m achievement, new solar farm to power all Melbourne Airport terminals + MORE

This week’s Aviation Wrap can be compared to an Airbus A380 at full capacity, meaning it’s jam-packed full of news and updates.

Share

CommentComments

Tourism

STUDY: Cashed-up consumers, not JobKeeper, key to Australia’s tourism recovery

For an enhanced reading experience, we recommend glazing over this research while listening to Shirley Bassey’s classic hit “Big Spender”.

Share

CommentComments

Cruise

Norwegian confident of withstanding “scenario of prolonged voyage suspensions” despite $997m loss

by Huntley Mitchell

CEO Frank Del Rio remains upbeat about the future of the cruise company, which swung to a big loss in the second quarter of 2020.

Share

CommentComments

Aviation

Woman detained at airport with husband’s bones in her suitcase

Airport authorities were left spooked, to say the least, after discovering human remains in a woman’s suitcase while she was travelling through Germany.

Share

CommentComments

Wholesalers

G Adventures releases new private ‘bubble’ collection

Are your clients keen on small-group tours but not so keen on fraternising with strangers during a global pandemic? G Adventures has the answer.

Share

CommentComments

Technology

Flight Centre snaps up AI-based travel platform

The travel giant has gone shopping and found itself a San Francisco-based travel platform that specialises in personalisation through artificial intelligence.

Share

CommentComments

Hotels

Hilton takes $603 million hit in Q2

by Huntley Mitchell

On the plus side, Hilton’s president and CEO reckons the company is seeing an uptick in occupancy.

Share

CommentComments

Destinations

Tourism Australia forms regional partnership with Virtuoso

Tourism Australia is going after cashed-up domestic and Kiwi travellers, and has enlisted the help of the luxe agent network to capture them.

Share

CommentComments

Aviation

At least 18 dead in Indian plane crash

The Boeing 737 overshot the runway and skidded into a valley, breaking in two while trying to land in torrential rain.

Share

CommentComments