Crystal River Cruises has been awarded not one, but two awards at the recent Virtuoso Travel Week, and if that’s not worth a champagne on a Wednesday, we don’t know what is.
Crystal was named “Cruise Line of the Year” and “Most Luxurious Guest Experience” in the cruise category by the professionals of Virtuoso Travel Network – two of the biggest awards in the category.
The awards were presented during Virtuoso’s 30th annual Travel Week, and show Crystal’s commitment to the travel advisor community and the overall guest experience provided aboard its luxury ships.
Crystal’s Senior Vice President and Managing Director for Australasia, Karen Christensen, said the company was extremely proud to receive the awards, especially from those at the Virtuoso Travel Network.
“We are honoured and humbled by these awards from the professional advisors of the Virtuoso Travel Network, who are experts in the discerning preferences of luxury travellers,” she said.
“In every facet of the Crystal Experience, our priority is to provide our guests the most elegant and sophisticated spaces throughout our ships and numerous choices to make their voyage precisely what they want it to be – always delivered with the personalised service of our crew, who strives to not only meet, but exceed guests’ wishes every day.
“I want to thank our partners at the Virtuoso Travel Network and the travel advisor community as a whole for their support and dedication to Crystal,” Christensen added.
Genuine service and attention to every detail by the Crystal’s celebrated crew is at the heart of the onboard guest experience – so unsurprisingly, the company has one of the highest guest loyalty rates in the industry.
Crystal has also remained at the forefront of luxury in its ships’ designs and amenities, a vast array of enriching programs on board, and a number of exclusive experiences ashore, including VIP access to some of the world’s most premier events.
With dramatic redesigns completed for Crystal Symphony and upcoming for Crystal Serenity, the company continues to invest in its core Ocean voyages, which span the globe and offer travellers diversely enriching choices.
Crystal River Cruises welcomed two new river ships earlier this year, as Crystal Debussy and Crystal Ravel joined the fleet which includes identical sisters, Crystal Bach and Crystal Mahler, as well as Crystal Mozart, offering all-suite, all-butler accommodations along Europe’s rivers.
Crystal Yacht Expedition Cruises’ Crystal Esprit continues to take travellers seeking exclusive, active experiences to the world’s most elite yachting playgrounds in the Adriatic and West Indies, while the world’s largest and most spacious luxury expedition yacht, Crystal Endeavor, will debut in August of 2020.