Travel Agents

BIG FAT AGENT WRAP!

Sophie Harrison

Burnie Travelcentre honoured with 2016 Pateman Award

Tasmanian agency, Burnie Travelcentre, received $3000 service grant when named the 2016 recipient of the Brian Pateman Agency Award for Excellence last weekend. Travellers Choice’s Managing Director, Christian Hunter, praised Burnie Travelcentre’s owner, Kathy Granger, for epitomising the group’s welcoming culture and strong work ethic. Previous finalists, Burnie Travelcentre have been recognised for their outstanding customer support services.

2016 Pateman winner, Kathy Granger, and Joan Pateman.
2016 Brian Pateman Agency Award for Excellence winner, Kathy Granger, and Joan Pateman.

MTA Members immersed en España

Members of Mobile Travel Agents (MTA) recently took part in an exclusive, in-depth study tour of Spain, organised by Virtuoso supplier Valesa Cultural Services. Covering Spain from top-to-toe with visits to Barcelona, Madrid, Valencia, Malaga, Sevilla and Ronda, highlights of the 10-day program included: Cookery classes and wine tasting in Catalonia, a visit to Salvador Dali’s museum, a full-day tour of Madrid, the Picasso Museum in Malagao and much more!

Spanish Study Tour Group pictured at the world-famous Torres Winery Estate near Barcelona in November 2016
Spanish Study Tour Group pictured at the world-famous Torres Winery Estate near Barcelona in November 2016. Pictured from left to right: Dayana Brooke, Leonie Matos, Sue Basedow, Bettiann Gain, MTA BDM QLD/Northern NSW/WA Sally Gorringe, Susie Myers, Jodie Everett, Sandy Sirianni, Donna Phillips and Valesa Cultural Services’ Consuelo, Gallego Perales, who accompanied the group.

GTI Tourism marks 10 years in business with a fresh new look and website

GTI Tourism has rebranded, launching a brand new look this month in celebration of its 10th anniversary.

Jeremy Somers, designer and creative director of fashion brand We Are Handsome, brings the customer campaign to life, with a new brand that better reflects the “dynamic and innovative spirit” of the team today! As well as a new brand icon, GTI Tourism’s new look website offers a fresh approach to destination representation and tourism marketing that GTI has evolved over the past 10 years.

South Australian Personal Travel Managers Have Plenty to Celebrate

TravelManagers second November bi-annual state meeting was held in Adelaide last week and South Australian personal travel managers (PTMs) had much to celebrate! …

TravelManagers national business partnership manager, Suzanne Laister, presents Personal Travel Manager, Mandy Bradtke, with her five year milestone award
TravelManagers national business partnership manager, Suzanne Laister, presents Personal Travel Manager, Mandy Bradtke, with her five year milestone award
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South Australian Personal Travel Managers show the love at state meeting. From top left: Grant Campbell, Karin Tunbridge, Catherine James, Cheryl John, Tanyu Cilek, Michael Gazal, Third row: Corinne Mutz, Hilary Packer, Mandy Bradtke, Second row: Neil Saunders, Vanessa Maloney, Lucrezia Caruso, Suzanne Laister, Jose Canas, Front row: Belinda Woodroofe, Michelle Zienkiewicz, Alison Banks, Joshua Faddoul, Penny Hall.
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All in a day’s work! Personal Travel Manager, Neil Saunders, issues an urgent client ticket in the middle of the TravelManagers South Australian Christmas lunch

 

Destination Thailand: COMO Hotels and Resorts showcase the city lights of Phuket and Bangkok

COMO Hotels and Resorts joined with Thai Airways International last week to showcase the COMO product in Thailand. The famil visited COMO Metropolitan Bangkok, the impressive Nahm Restaurant, and COMO Point Yamu in Phuket, along with the highlights of destinations Bangkok and Phuket.

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Tour group celebrating Loy Krathong – Thailand’s Festival of Light at COMO Point Yamu, following a class in which they learnt to make the floating baskets (krathong). From left to right: Andy Barton (Voyage De Luxe), Anna Whatford (Lidstrom & Clyne), Patricia D’Angelo (Wings Away Travel), Heidi Italia (Travel Managers), Karen Hitchings (The Unique Tourism Collection), Kerrin Trenorden (Thai Airways International)

Personal Travel Managers Find Queenstown Remarkable in More Ways than One…

All aboard the Ski Express … Eight PTMs recently experienced an exclusive ski famil to New Zealand’s premiere ski destination, Queenstown.

From zipline adventure activities to a relaxing cruise aboard Queenstown’s 103 year old TSS Eanrslaw, Queenstown is a destination that has something for everyone on offer!

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TravelManagers’ personal travel managers all smiles in preparation for ‘flying high’ above Queenstown on Moa Zipline
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TravelManagers’ Personal Travel Managers enjoying Queenstown’s beauty from above at the Gondola restaurant
TravelManagers’ Personal Travel Managers geared up and ready for adventure on Queenstown’s Shotover Jet (from left) Jane Fowler, Michelle Kingston, Sarah Miller, Kim Mason, Alexa Petherick, Michelle Schulze, Julie Painter, Karin Christie, Philippa Williams.
TravelManagers’ Personal Travel Managers geared up and ready for adventure on Queenstown’s Shotover Jet (from left)
Jane Fowler, Michelle Kingston, Sarah Miller, Kim Mason, Alexa Petherick, Michelle Schulze, Julie Painter, Karin Christie, Philippa Williams.

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Cruise

Dream Cruises begins vaccination of more than 700 crew members

The cruise line is rolling out COVID-19 vaccinations for Taiwan based staff, making it the first cruise company to implement a comprehensive vaccination program in Asia.

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Hotels

Aussie resort crowned Most Romantic Hotel in the World by Tripadvisor

Whip out the rose petals and Möet because the Land Down Under is now home to the most romantic hotel in the world according to this year’s Travellers’ Choice Best of the Best Awards for Hotels.

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Aviation

Virgin pushes back most short-haul international flights, as ScoMo refuses to guarantee quarantine-free travel in 2022

In what shouldn’t come as much of a surprise to you all, Virgin has followed Qantas in adjusting its international restart timeline.

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Cruise

Norwegian Cruise Line introduces first ship as part of new Prima Class

NCL has kicked off its first new class of ships in nearly 10 years with an absolute ripper of a vessel. Get a load of it right here.

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Wholesalers

TTC to share its huge DMC portfolio with the wider industry

The Travel Corporation has made the bold move of opening its destination management company portfolio to the rest of the industry.

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Aviation

Ex-airline CEO cops fine for refusing to provide menstrual leave

by Ali Coulton

This former top dog of the commercial aviation world argued that employees failed to provide “proof” they had their period, which doesn’t sound ideal, if you ask us.

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Destinations

REVEALED: The plan to transform Sydney’s Cockatoo Island

The plan would see the iconic island restored with added art, retail, dining and educational spaces. No word on whether the cockatoos would get a better choice of seeds and berries, however.

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Tourism

Allianz returns to the travel insurance fold

The insurance giant is back to service the travel sector. No word on its court case against ASIC, however.

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Aviation

Qantas delays international restart, as Joyce issues “hermit state” warning

Thought Qantas’ October timeline for the restart of international flights was looking rather precarious before last night’s Federal Budget reveal? Be proven right here.

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Cruise

CLIA creates new avenue for agents to lobby politicians on Australia’s cruise restart

Have your numerous attempts to highlight the plight of cruising to your local MP fallen on deaf ears? Help has arrived.

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Midweek Interview

Life in the time of COVID-19 with Cunard’s Katrina McAlpine

Cunard’s commercial director had plenty to share during her catch-up with Travel Weekly, including how she once saw a koala walk out of a bar.

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Aviation

British Airways staff (not actors) front airline’s first ad campaign since 2019

Got a minute to spare? Grab a cuppa and watch British Airways’ snazzy new ad starring the airline’s very own employees.

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