Travel Agents

Big Fat Agent Wrap

It’s that time of week again, folks! Prepare to ogle jealously at all the cool things agents have been up to over the past few weeks then take solace in the fact that you don’t have to go to work tomorrow.

Personal Travel Managers Cruising into 2019

Cruise Sydney more of the group

When the Majestic Princess, the newest vessel of the Princess fleet, sailed into Sydney Harbour in early December, she provided a stunning venue for the third of a series of Cruise Masterclass days attended by personal travel managers (PTMs) in Sydney, Melbourne and Brisbane.

A total of 111 PTMs attended the training days, which were organised by TravelManagers’ National Partnership Office (NPO) and scheduled to coincide with the company’s final round of state meetings for the year – a convenient concurrence that was welcomed by the PTMs during a busy time of year.

Princess Cruises also provided the venue for the Melbourne cruise master-class, which was held aboard the Golden Princess, while PTMs in Brisbane spent the day on Norwegian Cruise Lines’ (NCL) Norwegian Jewel.

Attendees at all three master classes received updates on the ten different cruise lines and 100 cruise ships fall under the World’s Leading Cruise Lines (WLCL) consortium, of which Princess Cruises and NCL are both members.

Travellers Choice agents immerse themselves in Cook Islands culture

TC2_Beach_Travellers Choice members enjoy Cook Islands

White sandy beaches and deep blue lagoons aren’t all the Cook Islands has to offer, as eight Travellers Choice agents recently discovered when they embarked on an exclusive tour of the island nation’s fascinating history and culture.

The educational trip was hosted by All About Travel and Air New Zealand, which flew the Travellers Choice agents on its direct Boeing 777 service between Sydney and Rarotonga.

The itinerary covered all of the Cook Islands’ most popular activities, such as snorkelling in Aitutaki’s pristine lagoon and cruising to marine reserve areas to swim with tropical fish. But Norfolk Select Marketing’s Dave Bantoft also ensured the agents ventured beyond the tourist hot-spots.

Agents were also treated to a 4WD safari tour of Rarotonga, which took them into rural parts of the island, where they learned about the Cook Islands’ colourful history and took in some breath-taking mountain vistas.

Don’t miss out on the Dragoman 20 per cent off Global Sale.

Dragoman Overland Travel is currently offering 20% off on most of its trips Worldwide.

Don’t miss out on this amazing opportunity to get your clients out on the road with Dragoman in 2019.

Choose from a huge amount of tours* through Asia, Africa and The Americas. Book by 25th January 2019 and depart by 31st December 2019.

Don’t forget Dragoman now have their expert own reservation team, based in Melbourne, who can be contacted directly on OR +61 (0) 3 8594 3108 / +61 (0) 411 730 845.

Aussie agents experience the best of Carnival Horizon


Carnival Cruise Line recently took its top Aussie and Kiwi travel agents on a 6 day cruise on Carnival’s newest ship, Carnival Horizon. The perfect wrap-up to end a busy 2018, the famil saw lucky travel agents cruise from Miami to the palm-lined beaches of the Western Caribbean including Grand Cayman, Cozumel and the Jamaican port town of Ocho Rios.

Onboard, the agents experienced the best the newest ship in the Carnival fleet had to offer, including peddling the SkyRide high above the blue seas, IMAX, Dr Seuss WaterWorks and the Carnival SkyCourse – a ropes challenge sky-high above the ship. Agents also got to experience VIP dining at speciality restaurants including Cucina del Capitano, Ji Ji Asian Kitchen and Fahrenheit 555.

During shore excursions, they soaked up the sun in Rum Point Beach, sailed through the blue waters in Grand Cayman and enjoyed the pre-festivities in Cozumel and Ocho Rios in Jamaica.

Carnival invited agents on this famil as an incentive for achieving exceptional results promoting the brand’s international product in 2018. What a way to end 2018!

Club Med Travel Agent Survey Winners Announced


Club Med would like to congratulate the five lucky Travel Agents, each winning a $100 voucher for completing Club Med’s annual ‘Tell us what you really think’ Travel Agent Survey.

A total of 1190 Australian and New Zealand Travel Agents completed the survey within the month long survey period, a whopping increase of 253 per cent increase in respondents versus the same time last year.

The 2018 Club Med Travel Agent Survey winners are:

Joanne Haseler from Flight Centre Warringah Mall (NSW)

Cherie Horley from Phil Hoffmann Travel (SA)

Belle Grono from italktravel & cruise Rutherford (NSW)

Christine Balch from Hawthorntravel (VIC)

Paul O’Neill from Helloworld Travel Geelong West (VIC)

From the survey, Club Med are proud to say that 95 per cent think that all-inclusive is the best feature of Club Med Resorts, 72 per cent that activities is the best feature and 70 per cent the Kids club.

Bali, Maldives & Bintan Island are the first resorts that travel agents think of when they think of when they think of Club Med and Interest in ski holidays is up +20 per cent versus last year and more agents are aware that Club Med offer ski holidays.

Also interestingly, 76 per cent of Travel Agent respondents consider sustainability has a strong importance in their clients holiday decision-making process and 82 per cent agree that Club Med’s involvement in sustainable initiatives is very good.

Club Med value the contribution of Travel Agents to their overall business and continue to work hard to deliver travel agents with the tools they need to sell Club Med holidays.

TTC Weekly deals 

Man Looking up at Druid Arch in Canyonlands National Park


Fly to Northern California for $799

For a limited time only, you can fly from $799 return to West Coast USA, when you book in conjunction with Trafalgar’s 2019 West Coast USA trips. Clients can take advantage of this offer on Trafalgar’s 16-day Best of Eastern Canada and USA. Priced from $4674.00 per person INCLUDING FLIGHTS. Valid for bookings created from 07 Jan – 15 Feb 2019, for travel on selected 2019 departures on Trafalgar West Coast USA trips. For travel between 01 Apr – 04 Apr 2019, 19 Apr – 27 Jun 2019, 03 Jul – 19 Sep 2019 and 03 Oct – 15 Nov 2019 inclusive. For full details, please visit For more information or to book call 1800 002 007 or visit *Conditions Apply.


Blue Train

Clients can get a 25% discount for you and your partner when travelling on the Blue Train on the Pretoria to Cape Town route or vice versa (one way journey) when booking with Adventure World Travel.Take a journey into a timeless world of grace, elegance and romance where spectacular scenery combines with pleasurable comfort.  The route between Pretoria and Cape Town is a 27-hour journey of 1600 kilometres, through some of the most diverse and spectacular scenery offered by the African sub-continent. Starting from $1,342* per person, twin share (including discount) for 3 days. This offer is on sale now for travel between 1 May and 31 July 2019. For more information or to book call 1300 295 049 or visit *Conditions Apply.


Castles Along the Rhine

Clients can save up to 30% on select 2019 sailings with Uniworld’s Our Best Offer promotion, such as the 8-day Castles Along the Rhine luxury river cruise from Basel to Amsterdam through Strasbourg, Mannheim, Koblenz and Cologne. Starting from $3,989 (including discount) per person, 8 days of an all-inclusive cruise in a Classic stateroom, including captivating escorted excursions, services of an experienced Uniworld Cruise Manager and more! This offer is now extended until 31 March 2019 for departures on 19 July, 2, 9 or 30 August. Other departure dates available, prices may vary. For more information or to book call 1300 780 231 or visit *Conditions apply.


Outback Adventure

Save 10% on AAT King’s Guided Holidays in Australia when your clients book and pay in full by 15 March 2019. They will discover the legendary Australian outback on AAT Kings 15 day Outback Adventure; a fascinating northbound journey from Adelaide, through the Red Centre and onto tropical Darwin in the Top End. On this trip guests will travel through Flinders Range, Port Augusta, Coober Pedy, Uluru, Kings Canyon, Alice Springs, Tennant Creek, Katherine Gorge and Jabiru. Starting from $5825* per person, twin share (discount included). This offer is on sale now until 15 March 2019 for select departures before 31 December 2019. For more information or to book call 1300 556 100 or visit *Conditions Apply.



Special offer: USA and Canada is on sale now! Clients can save 10% off select trips when they book and pay by 5 March 2019.

Trips Included:

  • Grand Southern ex LA
  • Canada and the Rockies
  • Eastern Discovery ex New Orleans
  • Northern Adventure
  • Western Highlights
  • California Highlights
  • Hawaii Unplugged / The Big Kahuna

Travel dates­: This offer is on sale now until 5 March 2019 for 2019 departures.

Contact: For more information or to book call 1300 706 950 or visit *Conditions Apply.


Best of Eastern Canada and USA

For a limited time only, clients can fly for $799 return to Canada & North America, when booked in conjunction with Insight Vacations’ 2019 USA and Canada trips. Take advantage of this air off with Insight Vacations 16-Day Best of Eastern Canada and USA itinerary. Uncover the best of Eastern Canada and USA as travellers explore these diverse countries in a style and manner that suits them.  Starting from $8,174* per person AIR INCLUSIVE. This offer is on sale now until 15 February 2019, unless sold out prior. Valid on select departures only, 5 May and 12 May 2019. Other departure dates available however prices will vary. For more information or to book call 1300 727 767 or visit *Conditions Apply.


Northern France at a Glance

Save your clients 20% on select U by Uniworld 2019 cruises with Our Best Offer promotion! Travellers can enjoy these savings on the 8 day Northern France at a Glance river cruise itinerary. It will be a week of historic sites, including the Palace of Versailles, the beaches of Normandy, Notre Dame and the Champs Elysées as your clients travel with U by Uniworld on this round trip from Paris through Vernon, Les Andelys, Rouen, Caudebec-en-Caux and Conflans-Sainte-Honorine. Starting from $2,399* per person, twin share (discount included). This offer is on sale now and is now extended until 31 March 2019 for departure on 19 & 26 May, 2, 9, 16, 23 & 30 June, 7, 14, 21 & 28 July and 4, 11, 18 & 25 August 2019. For more information or to book call 1300 730 010 or visit  *Conditions apply.


How Air Canada is making its mark on gender equality, locally and globally

With the Women in Travel Awards 2019 just days away, we wanted to shine the light on a company that truly values female representation across the board.




Aviation wrap: Qantas grows US network, Emirates reduces single-use plastics, Air Vanuatu’s new service + more

This week’s aviation wrap comes free of any mentions of flaperons, altimeters or horizontal stabilisers.




TAA warns cruise industry could “flatten out” if Sydney doesn’t expand berthing facilities

Though that’s not to say Sydney’s overseas passenger terminal will now be equipped with a steamroller to flatten cruise ships at will.




Unruly passenger slaps cabin crew, throws up on Paris flight

Just when you thought nothing could top United’s ant-infested flight, Travel Weekly is proud to inform you of this mid-flight puke fest.




REVEALED: The number one Aussie brand for Chinese consumers is not what you think

If you think we left the name of the top brand out of this headline to make you click on it, you’re absolutely right.




“Australia remains a billion-pound market for Britain”, says VisitBritain CEO

by Teresa Russell

Have you lost faith in Great Britain’s appeal as a destination for Aussie travellers? Have it restored here with this.




Woman hilariously live-tweets ant-infested flight

by Ali Coulton

If you can think of anything worse than being surrounded by unruly insects during a nine-hour flight, please email your response to




Kiwis to say ‘Good Morning World’ every day for next 12 months as part of Tourism NZ’s new brand campaign

Kiwis are getting up at the crack of dawn to welcome the world as part of a Tourism NZ campaign. Meanwhile, Travel Weekly staff will be tucked up in bed wearing their Peter Alexander PJs and pom pom nightcaps.




STUDY: 95 per cent of Aussies have holiday regrets, with a quarter wishing they’d had a fling

Travel Weekly’s editor has many holiday regrets – the tattoo of a particular appendage on his right bicep being just one of them.




Airbnb launches new project to support country pubs

Meanwhile, Travel Weekly staff are supporting our local pub by blowing half our pay on its happy hour specials.




Opinion: Automation is the secret to personalisation in hotels

by Ahmed Youssef

We couldn’t find a robot who was willing to write this article for us, so we enlisted the help of Amadeus’ Ahmed Youssef instead.




Plane struck by lightning before fiery crash: report

A preliminary report on the tragic Aeroflot plane crash that killed 41 people last month has provided some more clarity around what went wrong.