Travel Agents

Big Fat Agent Wrap

Kate Webster

Agents test drive Carnival Vista

A group of Australian agents have enjoyed a fun week in Europe on Carnival Cruise Line’s new ship Carnival Vista, test-driving the new entertainment and thrill experiences onboard. 

When they weren’t exploring Naples, Rhodes and Crete as part of Carnival Vista’s maiden season of Mediterranean cruising, the group of 14 key cruise agents were watching Captain America on the first IMAX Theatre at sea, cycling high above the ship’s top deck on SkyRide, sliding down the 138-metre-long multi-sensory Kaleid-O-Slide, and watching the latest Playlist Productions’ America Rocks! and Flick: The Power of Motion Pictures.

Other highlights during the seven day cruise included the multi-dimensional Thrill Theater experience, the Cuban-inspired Havana Bar and fine dining in Fahrenheit 555 Steakhouse. 

Pictured (L-R): Ivanka Matic (Cruiseabout Shellharbour), Tammy Dennis (Infinity), Sandra Pearce (Flight Centre), Amy Kathleen (Cruiseabout Rouse Hill), Janet Temple (Temple Travel), Leah Temple (Temple Travel), Shane Gibbons (Carnival Cruise Line), Anton Loeb (Carnival Cruise Line), Suzanne Gower-Macdonald (Flight Centre Travel Group), Kate Reimers (Infinity), Amanda Secomb (Our Vacation Centre), Wayne Secomb (Our Vacation Centre)


Infinity enjoy Voyager of the Seas

Intinity Voyager Trip - In the Bridge

Royal Caribbean’s Key Account Manager Tony Soden recently hosted an Infinity Educational group onboard Voyager of the Seas for five nights, cruising from Hong Kong to Vietnam. The group of agents from Flight Centre, Escape Travel and Cruiseabout stores came from locations all over Australia, from Townsville to Hobart.

Highlights of the cruise included a Bridge and Galley Tour, giving a behind the scenes look at the operations of the ship, as well as sampling the menus of the ship’s variety of specialty restaurants, including Chops Grille, Giovanni’s Table and the classic American burger joint, Johnny Rockets. Agents spent plenty of quality time carving up the ice skating rink and FlowRider surfing simulator, and off the ship, enjoyed the sights, culture and tastes of Vietnam and Hong Kong.

Pictured from L-R: Heike Duggin – Escape Travel Willows, Zena Duncan – Escape Travel Toronto, Tegen Richards – Flight Centre Robina, Deb Eyers – Cruiseabout Camden, Emily Mitchell – Flight Centre Gladesville, Jimmy Usher – Flight Centre Sandy Bay, Nicole Hogan – Infinity Cruise, Ben Flick – Infinity Cruise, Heather Skelton – Flight Centre Helensvale, Tony Soden – Royal Caribbean, Kathryn Baker – Escape Travel Greensborough, Amber Foster – Cruiseabout Pakington St.



Queensland agent to celebrate in style thanks to TravelCube

TravelCube winner Lisa White with Qld Sales Manager Shari Rokosuka_June 2016

Lisa White from Our Vacation Centre in Queensland is set to celebrate her wedding anniversary in Bali after winning a five-night holiday for two at the luxurious Kamandalu Ubud from TravelCube.

Lisa won the major prize in TravelCube’s Asia on Sale incentive – which ran for six-week period in May and June – by booking the most room nights across the company’s extensive portfolio of Asian properties. 

“I’ve never been to Bali so I’m excited to be exploring a new destination and to be taking my husband along to celebrate our fourth wedding anniversary in style,” says White.



Travellers Choice ‘frontliners’ sharpen their marketing skills in Melbourne

Travellers Choice Frontliners in Melbourne_June 2016

More than 70 Travellers Choice “frontliners” from across Victoria, Tasmania and South Australia gathered in Melbourne recently to engage with almost 50 key preferred suppliers and receive some wisdom from celebrated “marketing dynamo” Aisla Page.

Travellers Choice regularly holds state-based Frontliner Conferences to enable its consultants to enhance their sales skills, deepen their preferred product knowledge and share ideas and advice with colleagues.



Infinity Takes QLD Retail Agents “Into the Wild”


In May Infinity took their top selling Queensland retail agents to Africa and enabled them to experience the majesty of this great continent. The agents were eight days on the ground in South Africa, Zimbabwe, Namibia and Botswana and got to experience a myriad of activities including game drives, canoe safari’s, boat cruises and much much more!

Infinity ran an incentive in Queensland for their retail partners to be the top selling teams from 01Oct 2015 to 28 February 2016. The top teams won a place on an African adventure. The 16 agents who represented their teams and the two Infinity hosts arrived in Johannesburg on Thursday 5 May. They were whisked away to the Victoria Falls Rainbow Hotel where they had a traditional African “Boma Dinner” and where the sounds and smells of Africa came alive.


Aussie wholesalers discover Vanuatu

Vanuatu Famil

Vanuatu Tourism Office (VTO) together with Hoot Holidays hosted a group of four wholesale consultants in Vanuatu last week, giving them the chance to experience the beauty of the islands of Efate and Espiritu Santo first-hand, while broadening their product knowledge of the destination.

The itinerary was designed to educate the group on the large range of holiday accommodation at differing price points as well as showcasing the diverse culture, activities and natural beauty of Vanuatu.

Linda Kalpoi, VTO general manager, said they welcome opportunities to partner with wholesalers like Hoot Holidays in order to educate more of their representatives on the real Vanuatu experience.



Agents Get High on the Swiss Tempo


A group of 10 very lucky agents from Tempo Holidays have recently returned from a weeklong indulgent famil to Switzerland. The agents from Sydney, Melbourne, Brisbane and Adelaide were all treated to selected highlights along The Grand Tour of Switzerland.

Hosted by Birgit Weingartner from Switzerland Tourism AU & NZ and Lorna Groves from SWISS International Air Lines, the group visited the peaks of Grindelwald, Jungfraujoch – Top of Europe, Mt Pilatus and Mt Titlis, as well as the cities of Luzern, Lugano, St Moritz and Zurich.

Major highs included experiencing the adrenaline-inducing walks along the First Cliff Walk, journeying up to the Europe’s highest mountain railway atop Jungfraujoch, riding on the word’s steepest cogwheel train in Pilatus, walking across Europe’s highest suspension bridge in Titlis.

Participants included Annalize Troost, Marissa Parkin, Maxine Adams and Aneeta Curtis from Sydney; Jasmine Tilley, Dijana Pestalic and Olivia Trinchi from Melbourne; Melissa Neville and Sonja Bomhof from Brisbane; and Lauren Watson from Adelaide.



Big Polar Payout! Peregrine Adventures Antarctic earlybird and incentive


Peregrine Adventures has launched the new season of 2017/2018 Antarctic trips with an amazing earlybird offer for travellers – and a massive incentive that will see one lucky store win back the entire cost of a Polar berth. 

The Big Polar Payout is available to any store in Australian or New Zealand that books and deposits for a Peregrine Adventures or Intrepid Travel Polar trip before 31 August 2016. There are also weekly prizes of icy cold Friday drinks up for grabs.

“Antarctica is the final frontier – it is a destination so fantastic that it goes beyond the bucket-list.” says Pete Rawley, Australia & New Zealand Regional Director for the Intrepid Group. “To celebrate the launch of Antarctic earlybirds we wanted to do something especially cool for agents. This incentive is huge – and because we love our agents so much, we’re making it super easy for them to help their customers take the Polar plunge by also throwing in an amazing Antarctic earlybird offer.”

Peregrine Adventures is offering travellers up to $8300 off select Antarctic voyages for the 2017/2018 season. The offer is available until 30th September 2016 – or until places are sold out. For more information and T &Cs visit:

To go in the draw to win the Big Polar Payout and weekly icy cold Friday drinks, agents must register and complete the Intrepid Group’s online Polar sales training here: . For further information on the incentive and full terms and conditions, please contact your Intrepid Group BDM.



Community Spirit Focus for Personal Travel Manager


TravelManagers’ personal travel manager, Annalize Troost, representative for West Pennant Hills has reason to celebrate. Troost donated an Avalon European River Cruise for a couple and arranged for two Qatar Airways business class tickets to Europe, which collectively raised $23,000 at this year’s MonSTaR Foundation’s ten year Anniversary Ball, a fundraiser for motor neurone disease.

“Having the ability to give back within my community is hugely important to me. Sponsoring the MonSTaR Golf PRO AM event at Pennant Hills has just been the beginning of my support of community and charity events. Knowing that I can help raise funds for such a well deserving charity like MonSTaR through my relationships, experience and expertise is incredibly rewarding,” says Troost.

Troost’s relationship with the MonSTaR Foundation began through networking opportunities.


Leave a Reply


Accor to open three more Sebel properties in Australia and New Zealand

If you miss the thrill of hotel inspections while on famils, we promise this article is full of spiffy snaps of hotel rooms to lose yourself in while you procrastinate your Thursday away.




Regent Seven Seas breaks bookings record with 2022/23 Voyage Collection

Need proof that travellers are still keen to cruise? Check out this champagne-popping moment from a luxury cruise line’s collection release.




Go on a safari in Sri Lanka from the comfort of your own couch

Couch potatoes, rejoice! You can take a tour of some of Sri Lanka’s most wild national parks from the comfort of your lounge room.




Women from 10 flights taken for invasive medical examinations in Qatar, says Australia’s Foreign Affairs Minister

More troubling details have emerged over the Qatar airport incident involving a number of Australian women.




Tasmania plans to reopen to NSW from early November

by Christian Fleetwood

Have your NSW clients been yearning for a quarantine-free trip to Tasmania? Well, they can consider this an early Christmas present from Premier Gutwein.




Qantas and Virgin announce new Aussie routes

Tell your clients to pack their bags, because the two airlines have added a range of new local routes, reintroductions and expanded services.



Midweek Interview

Life in the time of COVID-19 with YTL Hotels’ Luke Hurford

We caught up with YTL Hotels’ senior vice president of strategy to find out how he’s been faring during the pandemic. However, it was hard to hear him through the layer of snow he keeps on his face.




“GREAT SUCCESS”: Kazakhstan cashes in on new Borat film in latest tourism campaign

In some very nice news for Sacha Baron Cohen fans, it looks like Borat’s home country has finally decided to accept him… sort of.




Plane passenger slaps flight attendant after refusing to wear a mask

Just in case you need another reason to hate anti-maskers, have a geeze at this video of an unruly passenger’s shocking behaviour.




Princess Cruises pushes back its pause on local sailings

Meanwhile, Travel Weekly has extended its pause on office drinks after a particularly bad incident involving a pot plant and copious amounts of slivovitz.



Road & Rail

TUNE IN: New TV show to highlight Australia’s ‘Roads Less Travelled’

Get the popcorn ready and watch the client inquiries roll in, because Network 10 is debuting a new show that places domestic travel front and centre.




Globus and Cosmos launch new Australian and NZ tours

This press release was accompanied by a couple of bottles of wine from the good folk at GFOB, and Travel Weekly’s editor is already on the seocnd one, so please excuse any typos.