Aviation

Aviation Wrap: LATAM to leave Oneworld, British Airways trials AI-powered cocktail maker + MORE!

Here’s your weekly dose of aviation news, courtesy of your pals at Travel Weekly

LATAM to leave Oneworld alliance

LATAM Airlines Group has agreed with Oneworld to depart the alliance, effective 1 May 2020.

Up to and including April 30, 2020, there will be no change to the reciprocal benefits offered on all Oneworld member flights (excluding Royal Air Maroc, which will join the alliance on 1 April).

From 1 May onwards, LATAM will maintain its existing bilateral agreements with the majority of Oneworld members (British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines, and SriLankan Airlines).

It will also continue to offer the following customer benefits until it leaves the alliance:

  • Flight purchases via latam.com and partner airline websites to over 1,000 destinations worldwide.
  • Earn and redeem frequent flyer miles via respective loyalty programs.
  • Reciprocal lounge access, subject to final agreement with individual carriers.
  • Top-tier recognition in respective frequent flyer programs, subject to final agreement with individual carriers.

With LATAM’s departure from Oneworld, the airline group will end its frequent flyer and reciprocal lounge access agreements with American Airlines.

Effective 1 May 2020, LATAM Pass members will not be able to earn or redeem miles on American Airlines flights or access American Airlines lounges.

However, LATAM will honour all award tickets on American Airlines flights that have been redeemed with LATAM Pass miles prior to 1 May 2020 for up to 12 months following this date.

In addition, LATAM will continue to honour mile accumulation outside of the frequent flyer agreement for LATAM Pass members who have purchased tickets prior to 1 May 2020 for American Airlines flights up to 12 months following this date.

British Airways trails AI-powered cocktail maker

British Airways is exclusively trialling an automated cocktail maker in its San Francisco and Newark lounges.

Cocktails are dispensed in under 45 seconds, adding a new dimension to the food and drink available for customers.

Available until March 2020, British Airways’ First and Club World customers travelling from San Francisco and Newark will be able to choose from a selection of 30 cocktails and customisable drinks from the robotic device.

They include locally-inspired cocktails that British Airways has created – ‘Silicon Galley’ and ‘Echo-Whisky-Romeo’.

The machine has been created by Barsys using artificial intelligence (AI). Customers simply order their drink by clicking one button on the app, then place a glass on the conveyer belt and let the AI do the work.

LAX ends 2019 with record-breaking 88.1 million guests

Los Angeles International Airport (LAX) has once again set a new record for passenger traffic in 2019 with nearly 88.1 million travellers.

The passenger total at LAX is an increase of 0.62 per cent over 2018, topping the previous record of 87.5 million travellers.

While the number of international passengers was down 1.37 per cent from 2018 (a difference of approximately 350,000), the number of domestic passengers grew by 1.45 per cent, or nearly 900,000.

Qantas’ new Pilot Academy takes flight

The next generation of pilots will learn to fly at the Qantas Group’s new Pilot Academy in Toowoomba, which was officially opened last Wednesday.

The Pilot Academy will have the capacity to train up to 250 pilots each year to build a long-term talent pipeline for Qantas, Jetstar and QantasLink, and help the broader industry meet the increasing need for skilled aviators.

Boeing estimates more than 800,000 more pilots will be required globally over the next 20 years, with around one third of them in the Asia Pacific.

Avalon Airport slashes parking prices for all travellers

Melbourne’s Avalon Airport is promising “affordable and competitive” parking prices for domestic and international travellers in February and March 2020.

Off the back of the recent news of Tullamarine Airport increasing its parking prices, Avalon Airport will slash its parking fees by 25 per cent across all short-term and long-term parking areas for the next two months.

Emirates to launch services to Penang via Singapore

Credit: iStock/KeongDaGreat

Emirates has announced its plan to launch a daily service from Dubai to Penang International Airport via Singapore from 9 April 2020.

Penang will become Emirates’ second destination in Malaysia after its capital, Kuala Lumpur, which the airline currently serves with three flights a day and is a route that has been operating since 1996.

The Penang flight will be operated by an Emirates Boeing 777-300ER aircraft in a three-class configuration, offering eight private suites in first class, 42 lie-flat seats in business and 304 seats in economy.

Finnair launches ‘Reindeer Campaign’

Finnair has launched a new campaign featuring fare sales until 7 March for economy-class travel until 31 May 2020, and from 1 September to 30 November 2020; and for business-class travel until 31 May 2020, and from 20 October to 3 November 2020.

The Finnish carrier has also changed its fare conditions, and its penalty amounts will now be in euros and not Australian dollars.

For more information, contact Finnair’s agent helpdesk on 1800 491 791 (option three). 

Seattle-Tacoma International Airport kicks off major customer-focused initiatives

Seattle-Tacoma International Airport (SEA) has unveiled a new brand identity and a series of improvements including new community-focused experiences, new digital tools, and new customer services.

The travelling public will begin seeing new brightly coloured signage, uniforms and digital tools as the first examples of the airport’s commitment to elevating the travel experience.

A fully-staffed information desk at Checkpoint 3 will be re-established and the SEA Visitor Pass, which was established in 2018 and allows guests to enter the post-security side of the airport even if they are not travelling that day, will be widely promoted.

The new web landing page, flySEA.org, gives travellers easy access to information such as tracking flight arrival and departure times, checkpoint wait times and an airport interactive map.

New art pieces in the International Arrivals Facility and North Satellite reflect local, natural beauty and an expanded performance program in 2020 opens two new performance spaces in Concourse A and Central Terminal.

The completed Central Terminal will open this year with the two-storey Salty’s at SEA and BrewTop Social restaurant, and an incredible airfield viewing experience.

At the International Arrivals Facility, over a dozen new restaurants and shops will open throughout 2020, including Mi Casa, Capitol Hill Food Hall, and Seattle Beer Union.

Air New Zealand issues significant items update

Air New Zealand expects to report three components within other significant items that will be reflected in the airline’s reported financial results for the 2020 financial year.

One is a gain of approximately $21 million resulting from the partial sale of airport slots at London’s Heathrow Airport to an undisclosed party.

The other two items are reorganisation costs in the range of $20 million to $25 million, and a non-cash accounting charge of approximately $46 million resulting from the disestablishment of certain US-denominated debt as fair value hedges.

Taking the effect of these items together, Air New Zealand expects to report a statutory charge of approximately $45 million to $50 million which will be reflected within other significant items for the 2020 financial year.

Hahn Air simplifies distribution of corporate shuttle flights

German airline, distribution and ticketing company Hahn Air has unveiled a new solution for companies that offer corporate shuttle flights.

By providing a complete package including the management, handling and distribution of company flights, HR-Corporate allows these companies to completely outsource their corporate shuttle business.

Hahn Air used the inventory system of its sister company Hahn Air Systems to make the shuttle flights available in the GDS (Global Distribution System).

Qatar Airways partners with Palace Cinemas

Palace Cinemas has announced Qatar Airways as the new presenting partner of Palace Platinum, which offers boutique cinemas, stylish décor, luxurious fully-reclining leather seats, and personalised in-cinema wait service.

Qatar Airways will be recognised as the presenting partner of Palace Platinum for the entirety of 2020.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Hotels

Why a bad hotel experience has Ovolo’s CEO steering clear of mobile keys (for now)

by Huntley Mitchell

Travel Weekly recently managed to slide its way into the DMs of Ovolo Hotels’ bossman. And, much to our delight, he replied!

Share

CommentComments

Travel Agents

This travel agency diversified well before the pandemic, and now it’s looking to franchise

by Ali Coulton

A travel agency with a twist has taken the COVID-19 slowdown as an opportunity to breathe new life into its business.

Share

CommentComments

Tourism

Federal government relaxes JobKeeper eligibility requirements

Victorian businesses are breathing a sigh of relief after the government made some much-needed changes to the JobKeeper scheme.

Share

CommentComments

Hotels

Crystalbrook’s Byron at Byron makes five new leadership hires ahead of reopening

Proving there are still roles to be filled within the hospitality sector comes this major announcement from Crystalbrook.

Share

CommentComments

Tourism

WATCH: Otter jumps onto tourist boat to escape killer whale

Just in case you feel like having your day brightened, here’s some footage of a very cute otter hiding on a tourist boat to avoid becoming a meal.

Share

CommentComments

Cruise

New research reveals strong agent support for cruise industry

Agent support for the cruise industry remains strong, despite heavy restrictions, according to an ongoing survey series.

Share

CommentComments

Destinations

Aloha Friday Wrap: Virtual events aplenty, Hawaiian Airlines’ familiar new hire + MORE

Fridays aren’t the same without a bit of Aloha Spirit, so you can count yourselves lucky that we’re bringing you a wrap of all things Hawaii.

Share

CommentComments

Hotels

The Hawaii hotel lowdown

Get caught up on everything that’s been happening lately among some of Hawaii’s most popular accommodation providers.

Share

CommentComments

Aviation

Former Jetstar boss Jayne Hrdlicka joins Hawaiian Airlines board

Hawaiian Holdings, the parent company of Hawaiian Airlines has announced the addition of Former Jetstar Group CEO Jayne Hrdlicka to its board of directors.

Share

CommentComments

Destinations

Get your clients in the aloha spirit with these virtual events

Just because your clients can’t visit Hawaii right now doesn’t mean they can’t partake in some of the festivities being hosted in the US island state.

Share

CommentComments

Travel Agents

Helloworld CEO pleased with investor feedback, as company completes $50m equity raising

Andrew Burnes has a bit of pep back in his step thanks to this latest vote of confidence from Helloworld’s investors.

Share

CommentComments

Aviation

More than 100 jobs to go at Brisbane Airport

The cuts will account for, what would be by the end of 2020, a quarter of the company’s workforce.

Share

CommentComments