Aviation

And the award for most on-time airline goes to…

Hannah Edensor

Hannah Edensor

Yesterday, we announced the latest ranking of America’s best airlines based on fees, comfort, service and network, and today, Australia has its own airline rankings.

The Bureau of Infrastructure, Transport and Regional Economics (BITRE) has unveiled which domestic airlines nailed on-time performance in 2016, and which were lagging.

Virgin Australia was crowned king when it came to highest on-time arrivals (86.7 per cent) compared to other major rival carriers Qantas, who was pipped by just 0.3 per cent, with an on-time score of 86.4 per cent.

Virgin’s budget baby Tigerair came in third with 81.6 per cent, while Qantas’ Jetstar lagged in fourth with 76.2 per cent on arrival time.

QantasLink was the best performing regional airline, however, with 85 per cent of its arrivals on schedule, followed by Regional Express at 84.4 per cent and Virgin Australia Regional Airlines at 84.3 per cent.

And if you’re judging by the overall domestic score, Virgin still takes the cake.

The Qantas network (Qantas and QantasLink combined operations) recorded 85.7 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 86.6 per cent.

Virgin Australia also achieved the highest level of on time departures for 2016 at 88.4 per cent, followed by Qantas at 88 per cent, Tigerair Australia at 83.1 per cent and Jetstar at 73.3 per cent.

The regional airlines were led by Regional Express at 87.5 per cent, followed by Virgin Australia Regional Airlines at 86.8 per cent and QantasLink at 85.7 per cent. The Qantas network recorded 86.8 per cent for on time departures while the Virgin Australia network recorded 88.3 per cent.

When we’re looking at which naughty airlines were highest offenders of cancellations, QantasLink took home gold, with 2.5 per cent of its flights cancelled in 2016, while Jetstar and Virgin Australia ranked 1.9 per cent.

Virgin Australia Regional Airlines recorded 1.3 per cent of its flights as cancelled, Qantas had 1.2 per cent, and Tigerair Australia, in a shocking twist, came in with less than one per cent of flights cancelled.

If you’re looking to avoid a cancelled flight, too, the BITRE reported the Brisbane‑Moranbah and Moranbah-Brisbane routes as the worst offenders with 6.2 per cent.

Meanwhile those who aren’t flexible to change should avoid the Sydney to Canberra leg altogether, with Canberra-Sydney cancelled at a rate of 4.8 per cent in 2016, and the return route reporting 4.4 per cent.

 

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

News

How Travel Weekly has got your back during the COVID-19 crisis

We’ve come up with a few initiatives to help you recover from the impact of the COVID-19 crisis and come out the other side stronger than ever. Find out what they are here.

Share

CommentComments

Events

Women in Travel Awards winners’ circle: Siobhan Foley, Accenture

Looking for some inspo for your Women in Travel Awards entry? Siobhan Foley’s story will have you hitting ‘submit’ in no time.

Share

CommentComments

Destinations

Aloha Friday Wrap: Hawaii’s message to travellers, Hawaiian Airlines helps out medical workers + MORE!

This week’s Aloha Friday Wrap details how the US island state and its airline are responding to the COVID-19 crisis, and also provides some holiday inspo for once things return to normal.

Share

CommentComments

Destinations

“Aloha from our home to yours”: Hawaii’s message to travellers

Amid the COVID-19 pandemic, the Hawaii Tourism Authority has asked travellers to postpone their trips to the US island state so it can effectively address the health crisis.

Share

CommentComments

Aviation

Hawaiian Airlines to support medical workers with complimentary flights

Hawaiian Airlines will provide complimentary neighbour island flights for medical professionals during the month of April to support travel associated with COVID-19 response efforts.

Share

CommentComments

Destinations

Here’s how your clients can experience Oahu’s rich history and culture

by Ashlee Galea

An integral part of making a Hawaii holiday amazing, aside from beach time and tropical cocktails, is taking a deep dive into the culture and history of the Hawaiian Islands.

Share

CommentComments

Cruise

Carnival president slams NSW government’s “bitterly disappointing” treatment of cruise industry

by Ali Coulton

Sture Myrmell says the state government is not only putting remaining crew members at risk, but also impacting the cruise industry as a whole.

Share

CommentComments

Aviation

Qantas under investigation following cleaner’s suspension

Following news that ASIC would investigate Qantas, SafeWork NSW has launched a probe into the suspension of an aircraft cleaner who was employed by the national carrier.

Share

CommentComments

Destinations

“The world will soon return”: Abu Dhabi says city’s silence is a time for reflection

by Christian Fleetwood

Abu Dhabi has released a message of hope, looking forward to the moment the emirate can welcome the world again.

Share

CommentComments

Destinations

WATCH: Empty Welsh streets taken over by tribe of goats

In the deserted streets of Llandudno in northern Wales, where residents are on lockdown, goats have descended from the Great Orme and into the town.

Share

CommentComments

Technology

Webjet pulls plug on cruise sales business, actions 440-plus redundancies

by Huntley Mitchell

The online travel company has resumed trading on the ASX, but not before detailing some harsh measures to mitigate the impact of the COVID-19 outbreak.

Share

CommentComments

Hotels

Marriott suffers data breach involving 5.2 million guests

What started as a headache for Marriott’s boss amid the COVID-19 crisis has turned into a migraine following this unfortunate news.

Share

CommentComments