Travel Agents

Agent sees green shoots with $160K cruise booking

With all international trips now on hold, one TravelManagers agent is seeing green shoots with one set of clients booking a whopping amount of cruise holidays for 2022.

With 35 years’ experience in the travel industry under her belt, personal travel manager (PTM) Robbie Barrett has racked up a client base of avid travellers who are chomping at the bit to revive their 2020 holiday plans.

Among them is a pair of cruise enthusiasts who had planned to go on a European cruise holiday this year, but now have their eyes on their next big adventure: three consecutive cruises aboard the Scenic Eclipse that will take them from Reykjavik to Vancouver via Copenhagen and the Arctic Circle in 2022.

“I was not really surprised by these particular clients wanting to make a booking so far in advance,” Barrett said.

“They know where, how and when they want to travel, and because the Scenic Eclipse takes a maximum of just 228 passengers, they knew they needed to make a commitment early to avoid missing out.”

For Barrett, the booking is a sign that her travel business can expect a return to happier times in the future.

Although she is not yet accepting cruise bookings for 2021 while some uncertainty remains, Barrett said forward bookings and enquiries are starting to pick up.

“The last six months have seen a huge downturn in my business – I have not been in this position since my very first month as a personal travel manager, so it’s reassuring to see a change in mood starting to take place,” she added.

Barrett, who has been TravelManagers’ representative for Dubbo NSW for more than 11 years, has been keeping her clients informed and inspired via social media and regular email newsletters.

Robbie Barrett

It’s an approach that lets her remind her clients that the world will reopen for international travel and that they need to plan ahead if they want to snap up the early bird deals that are beginning to appear.

“I love selling cruises, as it tends to be a streamlined process with a simple price and only one or two suppliers for the entire holiday,” Barrett explained.

“My clients love them too because of the ease of travel – they unpack once and return to the comfort of their cabin at the end of each day, dining with other like-minded travellers with whom they can share their daily experiences.”

Barrett emphasised that her clients are not taking any great risks in paying a deposit towards their 2022 holiday, despite the uncertainty that surrounds the immediate future of international travel, thanks to the protections that Scenic has put in place for its passengers.

Barrett’s clients will set sail aboard Scenic’s spectacular new Eclipse (described as the ‘world’s first discovery yacht’) in the northern summer of 2022. Departing from Reykjavik, the first leg of their voyage will be a High Arctic Expedition of Iceland, Greenland and Arctic Canada that concludes in Copenhagen.

From there, they will traverse the Northwest Passage to Seward, Alaska, then embark on a final sector, sailing the Inside Passage to Vancouver, Canada.

“In total, the three sectors amount to an amazing 49-night experience that has definitely given my clients something to look forward to,” Barrett said.

“With a total cost of around $80,000 per person plus airfares, it feels like a vote of confidence that things are looking up for my business and for the industry.”

“I don’t think anyone can predict the future shape of the travel industry, but whatever it might be I am hopeful that I can shape my business to move forward with whatever might be required.”


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