Travel Agents

AFTA’s electorate visits deliver with MP raising plight of agents in Parliament

The Australian Federation of Travel Agents’ electorate program continues to deliver, with Member for Wentworth David Sharma raising the plight of travel agents in federal Parliament.

Sharma (pictured above) singled out agents in the House of Representatives on Monday, saying he had recently visited a number of travel agencies in his own electorate in Sydney to find out firsthand how they are dealing with the unprecedented challenges they are facing right now.

“Some have never been as busy, but it is in processing refunds. When they have processed the refunds, they have also had to return the commissions they earned from these sales,” he told Parliament.

“These businesses have benefited from JobKeeper, but in many respects, it has never been tougher for them. They have many of the same costs, but their cash flow is often negative because they have no new bookings coming through the door.

“International travel has taken a big hit. There are no cruises or even domestic travel, flights or packages to places like Queensland, Broome and Uluru. I want today to acknowledge the tough times they face and the stress they’re under.

“But they are all doing the right thing, serving their customers, keeping their doors open, keeping their employees on and, for many, keeping a smile on their faces. I know this is a story being replicated across the country.

“I want to encourage people, if you’re looking to book travel soon, to please use your local travel agents.”

AFTA chief executive Darren Rudd has now coordinated nine visits to local members of Parliament and provided the opportunity for 26 travel agents to share their stories directly with political influencers.

The electorate campaign builds on AFTA’s direct lobbying at a federal level, multiple submissions and recent appearance before the Senate Select Committee into COVID-19.

“AFTA is attacking this problem at multiple levels to make sure our political decision-makers understand how devastatingly hard hit travel agents have been by COVID, border closures and travel restrictions, and why tailored, ongoing financial support and business relief measures are essential,” Rudd said.

“The impact of hearing directly from agents from within their local community really hits home, as David Sharma’s comments to Parliament show.

“He, and in fact all the parliamentarians briefed so far, now understand the multiple challenges travel agents face, the value of travel agents and the important work travel agents have been providing in supporting consumers.

“One of the many benefits of the electorate visits, in addition to raising understanding of travel agents’ challenges, is that they ensure our community has a voice in our national Parliament and amongst our political class at all levels.

“AFTA and our members will continue to raise awareness and push for support at a federal, state and territory level as we work together to get through this.”



SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Destinations

Mauritius drops mandatory testing requirement

Another day another bloody beautiful destination becomes more accessible for rebound travel. We love to see it!

Share

CommentComments

Travel Agents

CTM completes acquisition of 1000 Mile Travel Group

Shout out to Corporate Travel Management, who have successfully doomed us to having Vanessa Carlton’s A Thousand Miles stuck in our head for the foreseeable future.

Share

CommentComments

Destinations

Vanuatu says Welkam back to Aussie visitors as first flight lands in Port Vila

Pack your suitcase because international travellers no longer have to quarantine upon entry to Vanuatu!

Share

CommentComments

Aviation

ATSB report sparks overhaul in Qantas’ safety instructions following passenger injuries

Australia’s transport safety authority raised concerns over the clarity of Qantas’ safety instructions after six passengers were injured evacuating a plane via an escape slide.

Share

CommentComments

Cruise

Aurora partners with education platform & expands into French-speaking markets

It’s berets and baguettes all ’round at the Aussie expedition company’s office today, while Travel Weekly makes do with a simple pairing of Jam Fancies and Aldi tea.

Share

CommentComments

Destinations

Tourism NZ celebrates first Matariki public holiday with music colab

New Zealand has scored a new public holiday for the Māori New Year, marking its first national holiday to recognise and celebrate mātauranga Māori.

Share

CommentComments

Destinations

This island is tipped to be the next coveted Italian destination

Are you done with Rome? Do you find Positano passé? You’re going to want to check out this little slice of Italian paradise… before everyone else does.

Share

CommentComments

Hotels

Marriott to implement minimum wage bump earlier than expected

Not only were the staff chuffed that they’ve gotten a pay bump, but receiving it earlier as well must have them over the moon.

Share

CommentComments

Hotels

REVIEW: Visit literal Paradise in the Maldives

by Chloe Noel De Kerbrech

Imagine an island with shimmering teal waters and perfectly white sand. Imagine an island you never want to leave. Actually, stop. You don’t have to imagine any of this because we found it.

Share

CommentComments

Cruise

Cairns welcomes Coral Princess’ maiden call

Crew members were also chuffed to be there, so much so that they learned the Cairns-Can, which is like the French can-can but with much more Four X Gold involved.

Share

CommentComments

Travel Agents

TravelManagers market supplier day goes ahead after two years of delays

Agents and suppliers spent a whirlwind day catching up at a special market event, though that’s not to say they bonded over fresh produce, at least, that we know of.

Share

CommentComments

Aviation

Bonza begins search for customer facing ‘legends’

Do you love giving safety briefings to a metal box full of people who are clearly not listening? Boy have we got news for you.

Share

CommentComments