Travel Agents

AFTA extends chargeback scheme cut-off date

The Australian Federation of Travel Agents (AFTA) has extended the cut-off date for its chargeback scheme to October 2021.

AFTA has agreed to meet all of the AFTA Chargeback Scheme (ACS) costs and expenses falling due past the scheme’s original wind-up day of 30 June to extended cover for members.

Eligible chargeback claims due to supplier insolvency that occurred after the 31 December 2020 sunset date will now be accepted by the mutual manager, Gow-Gates, up until October 2021.

Yesterday, AFTA announced Accommodation Association’s Dean Long would step in as its new CEO, following the industry body’s addition of The Travel Corporation’s Katrina Barry to its board.

Dennis Bunnik, chairman of the Council of Australian Tourism Operators (CATO), congratulated Long and Barry on their new roles.

“We look forward to collaborating with Dean and the AFTA board to drive industry recovery following the pandemic,” Bunnik said.

“CATO has had a great working relationship with Dean during his previous tenure at AFTA, and continues to do so in his current capacity at Australia’s Accommodation Association.

“We look forward to further strengthening this relationship to ensure a consistent industry approach to leading our industry out of this pandemic stronger and more sustainable than before.”


Featured image source: iStock/Kritchanut


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