Demand fees for your expertise, says specialist

Demand fees for your expertise, says specialist
By admin


Fees for the services of a travel agent are not only valid, but vital to underscore the benefits of booking with the trade, according to an industry expert. 

Managing director of Inplace Recruitment, Sandra Chiles, branded the growing trend for fee-free services as revealed by the 2013 Travel Weekly Salary Survey as "disheartening".

The research showed that only 18.5% of agents charged a service fee on 100% of their bookings while 17.5% said 90% of their bookings attracted a fee. But further 17.5% said they only charge fees on 10% of their bookings.

"You can't get advice from an accountant or solicitor for free so why should we give our expertise away for nothing?" Chiles asked. 

She highlighted product launches as an example, with events that charge a fee less likely to see no-shows.

"When will we stand up and be proud that we are professionals, with extensive training and experience, and that knowledge has a value," she said.

Latest News

  • Conferences

Crikey! Celebrity’s Robert Irwin confirmed as speaker for World Travel & Tourism Council

Environmentalist and newly minted TV personality (I’m a Celebrity) Australia Zoo’s Robert Irwin has been confirmed for World Travel & Tourism Council, the world’s biggest tourism summit in Perth (Boorloo) this October. The WTTC Global Summit is taking place from 8-10 October at Crown Perth under the theme “Ancient Land: New Perspectives” to showcase Western […]

  • Cruise

Kimberley Coast Experience with three nights in Broome

Cruise Traveller offers an exclusive offer that takes travellers  to the magnificent Kimberly Coast, and includes a three-night stay in Broome with French luxury cruise ship operator, Ponant. Head to the remote and rugged Kimberley, with its thundering waterfalls, towering gorges, sacred rock art, and abundant wildlife aboard a small but luxurious ship. The experience […]

  • Hotels
  • Luxury

Dior returns to The Beverly Hills Hotel for a summer exclusive

The legendary ‘Pink Palace’, The Beverly Hills Hotel, once again partners with Dior and offers the exclusive Dior Spa Residency and Dioriviera pop-up boutique to guests. The Beverly Hills Hotel general manager, John Scanlon, said: “We are thrilled to partner with Dior again to create an alluring experience that is as stylish as it is […]

  • Hotels
  • Luxury

Celebrate Sofitel Sydney’s 60th anniversary with a Diamond Experience Competition

Sofitel Sydney Darling Harbour celebrates six remarkable decades of delivering luxurious services worldwide by launching its Diamond Experience, promising an unparalleled and elegant stay. Located next to the dynamic International Convention Centre, the Sofitel Sydney Darling Harbour offers sophisticated settings at each of its 590 luxurious rooms, including 35 lavish suites. The various accommodation options […]

  • Hotels

Hoiana Resort and Golf launches Vibrant Summer Vibes Campaign

Vietnam’s premier luxury entertainment resort, Hoiana Resort and Golf, launches its Vibrant Summer Vibes Campaign which offers unforgettable activities with four 5-star hotels, golf and 24-hour entertainment. Hoiana Resort and Golf is a haven of local hospitality, world-class service, and magnificent accommodations. They boast of over 1,000 rooms, more than 20 luxury restaurants and bars, […]