AFTA calls for reform

AFTA calls for reform
By admin


The Australian Federation of Travel Agents has stressed it will be “forging ahead” with plans to prevent a repeat of the Air Australia failure.

As revealed by Travel Today, AFTA wants more stringent government regulations surrounding the financial health of start-up airlines while chief executive Jayson Westbury is also pushing for clearer powers to enable travel agents and consumers to be refunded for tickets booked for flights not flown.
“This is a fundamental problem that has occurred each time an airline has collapsed in Australia,” Westbury said. “It is time laws were made to solve this once and for all.”
Westbury also urged agents to review their practice of acting as the merchant for airlines after many were hit with credit card chargeback fees.

Email the Travel Weekly team at traveldesk@travelweekly.com.au

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