personalisation

Hotels

OPINION: How getting personal could bring the hotel industry back from the brink

by Peter Buttigieg

This blogger argues that hoteliers need to start looking beyond price and getting personal, but not in a deliberately unkind or insulting way.

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Technology

Travel Agents

Five reasons why agents should sign up for Tripfuser

Not only is the platform a quick and easy way to customise unforgettable trips, you can also win big bucks just by signing up.

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Technology

Travel Agents

The secret to creating truly personalised experiences

Unless you possess a wide knowledge of unique, out-of-the-box experiences on every continent, it can be near impossible to provide a truly unique trip. Luckily, there is a cheat sheet.

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Technology

Travel Agents

Curious about Tripfuser? Here’s everything you need to know

Looking for ways to deliver a truly personalised experience based on local knowledge? Meet your new best friend: Tripfuser.

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Wholesalers

G Adventures launches personalised trips in response to agent feedback

You asked, they provided. Now, if only we could convince our boss to provide us with a four-day working week and an unlimited supply of Tim Tams.

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Travel Agents

Insight Vacations CEO: 2019 will be more “immersive, personalised and authentic”

2019 will also be the year we cut our caffeine intake down to one coffee a day. But you know what they say about New Year’s resolutions…

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Cruise

Steve Odell: “We always advise guests to find a knowledgeable travel agent”

We chatted with Norwegian Cruises’ regional VP to get the jump on next year’s trends. Though he couldn’t confirm if bucket hats and flares would be making a comeback.

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Technology

TripAdvisor homes in on personalisation with “all-new” site

While the idea of sifting through 702 million reviews sounds riveting, the site’s new features promise to curate your trip planning process.

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Travel Agents

“We will do whatever it takes” Penny Spencer on how to WOW your clients

From sending 600 roses to providing ‘un-Google-able’ experiences, Spencer dished out a few industry tips and tricks on how to do personalisation right.

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Technology

Tripfuser CEO: “Disruption and evolution in the industry are necessary”

We’re disrupting our colleagues today by reenacting scenes from Dirty Dancing with the office dog. Can you tell we love Fridays?

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Wholesalers

Agents who tailor holidays will see clients return: Luxury Gold MD

by Hannah Edensor

Luxury Gold’s Alexandra O’Connor gave us an exclusive interview if we paid for lunch and champagne. Yes, that last bit’s a lie.

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News

Travel Agents

“We should be striving for personalisation”: Intrepid Director

TW sat down Intrepid’s Brett Mitchell where he told us the meaning of life, too bad we’d already turned off the mic when he mentioned it.

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