Date advertised







Travel Agent Corporate




Competeitive Salary and Benefits


Apply now

Team Manager

Position                  Team Manager


Location                  Sydney CBD




To mentor and develop your team of corporate consultants. To ensure a high level of service is delivered to all clients in agreed timeframe and service standard.


 Things you will make happen


  • Team member performance monitoring and reviewing
  • Acknowledgement, recognition, reward and discipline where required
  • Benchmark and best practice knowledge and adherence
  • Work load distribution in line with skill recognition and training
  • Team member personal progression planning and reviewing
  • New account implementation and team training
  • Liaison with all areas of TravelEdge Group on behalf of client, especially the designated National Account Manager
  • Proactive consulting standards adherence within the team
  • Training and induction of new team members
  • Complaint handling and operational trouble shooting
  • Operations meeting liaison and knowledge sharing
  • Operate One on Ones and weekly team meetings
  • Technical knowledge in Product, Amadeus and Tramada Next Gen
  • Always present a professional and caring TravelEdge attitude


Your success partners              


Internal – Leadership team members, Business Development and Account Management teams.


External-  suppliers, customers, Board


Delivery of Success


Success in the role will be evident through:


Personal growth and development targets being achieved – your personal amazing journey being delivered.


 Your Knowledge & Experience


  • Minimum of 5 years corporate travel experience
  • Prior travel industry management inclusive of 1×1’s and team meetings
  • Upholding, promoting and leading in a caring and approachable manner
  • High service ethic, the extra step with all staff, clients, suppliers
  • Technical expertise Tramada Next Gen and Amadeus
  • Multi tasking, attention to detail and excellent time management
  • Initiative
  • Accountability
  • Teamwork commitment and promotion
  • Ability to relate and empathise with a wide variety of management and office personnel
  • Capable of building good relationships.
  • A willingness to be part of a team that works together to achieve Company objectives


 Role Specific Competencies


The Corporate Team Manager is required to develop and commit to key performance indicators that relate to TravelEdge Group framework and core competencies, each of which are monitored and assessed by the incumbents Manager.


For more information contact Lucy Griffin 02 9112 1689




National Travel Product Leader

AA Appointments Pty Ltd | Brisbane | Full-time 1 week ago

Rare senior leadership role in Brisbane. Lead and execute brand strategies for this well known and growing travel company. Top $$ and career growth


Fares and Ticketing expert

AA Appointments | Melbourne | Full-time 2 weeks ago

Time for a change to be part of the back office support handling all the fares and ticketing. no more face to face sales or consulting! Use your amazing Cantonese language skills to work for this global travel organisation and grow your career!


Wholesale Travel Consultant

AA Appointments | Melbourne | Full-time 2 weeks ago

Work for this great wholesaler in the Northern suburbs that focus on all things New Zealand based! Be a part of a great team that focuses on their customer service of repeat and referral clientele.