ENett launches service-fee solution for agents

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3/06/2005

ENett launches service-fee solution for agents

Payments systems provider eNett today launched feeNett, a service-fee solution for agents.

The solution eliminates the need for agents to enter customer information including credit card details and PNR data multiple times for bookings.

Although a booking must still be processed as two separate transactions, feeNett provides detailed PNR information relating to the transaction on credit and charge-card statements, which it says means clients can easily reconcile the items.

ENett ceo Anthony Hynes claimed feeNett also offered fast settlement of service fees to travel agents and competitive merchant rates.

He said the product was available to corporate as well as leisure agencies.

Because the solution was “quite a generic piece of software”, it could be fully integrated with an agency’s back office system.

The launch comes before the next round of base commission cuts take effect on July 1.

FeeNett can be set up to offer batch processing for a major client or operated as a stand-alone desktop solution by individual agents.

The desktop feeNett is available to travel agents throughout Australia and eliminates double entry of passenger information by allowing agents to cut and paste cardholder and PNR data from any GDS or booking system directly into the program.

The desktop product also delivers daily electronic reporting on all transactions, enabling travel agents to upload the latest information directly into back office and accounting systems.

Hynes said the rollout of the solution in Australia would be followed by the company taking the product to international markets.

He claimed that in markets where the fee-for-service model was entrenched there was an absence of process-efficient and cost-effective solutions.

3 June 2005

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