Webjet to enhance online shopping experience

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Searching for a flight that offers you the best value for money?

Webjet have launched Routehappy, a third party feature that allows buyers to compare everything from inflight entertainment and Wi-Fi access through to aircraft type and fresh meals on board.

The Routehappy data displayed to travellers as they search for flights is based on factors such as the type of aircraft, class of service, airport, route and fare, meaning travellers will only see information that is relevant to them.

“For almost twenty years, Webjet has been at the forefront of innovation with our online travel tools, focused on the goal of making flight shopping easier, more transparent and more informative for our customers. Routehappy’s one of a kind solution will provide a better customer experience through clear, compelling content that highlights airlines key differentiators and amenities people care about. We’re excited for our customers to see it in action,” Managing Director at Webjet,John Guscic said.

At present, Webjet provides Scores and Amenities data for all international flight searches, with Routehappy Hub integration set to be introduced at a later date.

How does Routehappy help?

While most flight searches provide travellers with basic information about flight times and price, Routehappy gives access to extra details to help travellers find a service to match their needs.

The feature provides two different forms of information, Scores and Amenities, which make it easier to make a decision when purchasing flights.

Scores

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Scores is an unbiased flight rating system that allocates each flight journey a number between 1 and 10, with 10 indicating the best performance and 1 the worst. This number, known as the Overall Score, is calculated by an algorithm that considers several factors, including the length of the flight, the total time spent in transit, each leg of the journey, the comfort of the aircraft and the amenities included. If a journey includes multiple legs, each leg is scored independently with the Score by Leg feature. In conjunction with the Score by Leg feature, the Overall Score makes it easy to compare a flight or multiple leg journey to others available, especially at times when prices and flight duration happen to be quite similar.

Amenities

Offering information in relation to 7 key features, including seating, the aircraft set to service the flight, the aircraft layout, Wi-Fi access, inflight entertainment, power port access and the availability of fresh food, Routehappy’s Amenities feature is another great way to compare flights from a variety of carriers. Focused on inflight comfort and popular inclusions, Amenities helps you easily see what you can expect from each price point and carrier.

The Amenities showcased include:

Aircraft – offers simple data in relation to the type of aircraft scheduled, the size of windows, pressurisation and other features that may be of interest.
Layout – displays how the seating will be arranged within the aircraft and provides a general indicator of how much space you’ll have, from standard legroom through to more spacious configurations.
Entertainment – covers the types of content on offer, how the content can be retrieved and if it is free to use or accessible at a cost.
Fresh Food – helps you to know the availability of fresh food and if it is an inclusion or an added extra.
Power – shows the availability of USB ports, power points and adaptor-required ports.
Seat – provides information about the seats on each flight, including pitch and width.
Wi-Fi – indicates the probability of Wi-Fi being available, the quality and coverage to be expected and whether it is free or accessible for a fee.

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Email the Travel Weekly team at traveldesk@travelweekly.com.au

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