Virgin begins revamp of terminal at Melbourne Airport

Melbourne, Australia - December 14, 2014: Virgin Australia passenger aircraft at Tullermarine Airport, Melbourne Australia readying for departure

Construction has officially begun at Melbourne Airport’s Terminal 3, signalling the start of Virgin Australia’s redevelopment of its domestic terminal.

That’s right, folks, Virgin passengers are getting a shiny new terminal for flights out of Melbourne!

giphy

From today, Virgin Australia’s check-in kiosks will gradually be replaced and installed with new software, allowing passengers to quickly check-in, print boarding passes and baggage tags. New service pods and service desks will also be installed.

By the end of the year, the majority of the automatic bag drop facilities will be implemented, significantly reducing congestion and allowing passengers to quickly move through the check-in and bag drop process.

“Melbourne is one of our busiest hubs with over 100 return flights operating each day, and it’s imperative we have the infrastructure to support that,” Virgin Australia Airlines Group Executive, Rob Sharp said.

“We also want to move our Ground Crew into more of a concierge-style role, where they are brought out from behind counters and are able to better assist the needs of our passengers.”

“We’re taking a phased approach to construction, so proactive communications will be sent to all passengers travelling during those periods advising that it’s best to check-in online via the website or the Virgin Australia App, and to arrive at least 60 minutes prior to their flight departure.”

virgin

Sharp also said that extra ground crew would be stationed in the check-in hall over the next few months to assist passengers with the process.

“It marks the commencement of the broader development plans we have with Virgin Australia for Terminal 3 and importantly, it integrates with the wider development works underway throughout the airport,” Melbourne Airport Chief of Aviation, Simon Gandy said.

“We are forecasting a record-breaking Christmas and New Year period so it will be great to have this new experience in place ahead of this.

“We’ll be working closely with Virgin Australia to help ensure the guest experience is maintained throughout the construction period, with additional resources supporting security screening and our team of customer service volunteers on hand throughout the terminal.”

The majority of the construction at Virgin Australia’s check-in facilities is scheduled to be completed prior to Christmas 2018.

Latest News

  • Destinations
  • News

APT Launches 2025 Asia Adventures

APT has launched its Asia Adventures for 2025, including new luxury holidays in India, Sri Lanka and Japan. Five new tours lead guests to the highlights of India, including a seven-night cruise along the rarely travelled Lower Ganges aboard the Ganges Voyager. Further south, Sri Lanka’s greatest destinations are revealed on a new 15-day Land […]

  • Cruise
  • Luxury
  • News

Seabourn announces Western Kimberley Traditional Owners as Godparents of Seabourn Pursuit

Seabourn has named Western Kimberley Traditional Owners, the Wunambal Gaambera, as Godparents of the ultra-luxury purpose-built Seabourn Pursuit. It is the first cruise line to appoint Traditional Owners as godparents of a ship. Seabourn Pursuit embarks on its inaugural season in the Kimberley region this June. The naming ceremony will take place on Seabourn Pursuit’s […]

  • Luxury

Malolo Island Resort opens brand new Spa

Fiji’s Malolo Island has added another string to its bow – opening its $1.3 million day spa on Thursday, 18th April 2024. (Lead Image: matriarch Rosie Whitton with spa staff) Located at the edge of the resort’s luscious patch of tropical rainforest, the new “Leilani’s Spa” adds another level of elevated experiences to Malolo’s already […]