Virgin and Jetstar cancel all Bali flights

Virgin and Jetstar cancel all Bali flights
By Hannah Edensor


In the ongoing saga that is Mount Raung, both Virgin Australia and Jetstar have cancelled today’s flights due to volcanic ash in the air.

Virgin has canned every flight scheduled for today, while Jetstar has cancelled five flights, between Bali and Perth, Brisbane and Melbourne, as well as the Singapore via Bali to Perth service.

Virgin said in a statement this morning that conditions are “not suitable” for flying.

“We have been advised that Mt Raung continues to erupt and winds are blowing in an unfavourable direction, and are forecast to continue to do so for the rest of the day,” the airline said.

A full list of those flights cancelled is included below.

“Virgin Australia will provide another update on tomorrow’s operations to the media at around 9am tomorrow morning, Friday 7 August.”

Virgin Australia is advising guests currently in Bali not to travel to Denpasar Airport without a confirmed rebooked flight.

The airlines will review flight changes based on information from the Volcanic Ash Advisory Centre.

Grace Legge from the Bureau of Meteorology’s Volcanic Ash Advisory Centre said damaging plumes could move closer to Denpasar this afternoon.

Legge said the ash cloud was not above Denpasar at the moment, but strong westerly winds may push the ash over the city.

“It’s entirely up to the airlines if they decide it’s safe or not, they will have their own criteria for what is safe and what isn’t,” she said.

The Volcanic Ash Advisory Centre said the engine could be damaged if aircraft flew through ash.

The cancellations are as follows:

Virgin Australia

  • VA49   MELDPS                  0905L
  • VA65   SYDDPS                   1115L
  • VA41   BNEDPS                  1200L
  • VA67   SYDDPS                   1745L
  • VA59   PERDPS                   1635L
  • VA43   BNEDPS                  1845L
  • VA34   DPSADL                  1440L
  • VA62   DPSPER                   1640L
  • VA46   DPSBNE                  2110L
  • VA54   DPSMEL                  2210L
  • VA40   DPSBNE                  0020L
  • VA64   DPSSYD                   0110L

Jetstar

  • JQ110 – Perth-Bali
  • JQ109 – Bali-Perth
  • JQ 47 – Brisbane-Bali
  • JQ 44 – Bali-Melbourne

 

Virgin guests whose flights have been cancelled as a result of the volcanic activity will be able to change their booking to another date or alternative destination before August 30 without fee or receive a full travel credit by contacting Guest Contact Centre on 13 67 89 (from Australia), 00 1803 061 2002 or +61 7 3295 2296 from other international locations.

Jetstar is offering customers with bookings to Bali the option to change their holiday destination to any destination on its network.

Jetstar will waive flight change fees for any customers with a valid booking to Bali between July 8 and August 19, who wish to change their holiday destination. Fare differences may apply.

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