Travel Counsellors launch agent rewards program

Travel Counsellors launch agent rewards program

Travel Counsellors has announced the launch of ‘TC Rewards’, an innovative program that encourages and rewards Australian Travel Counsellors to take their travel businesses to even greater heights in 2017.

Designed to give Travel Counsellors support, encouragement and guidance in the key areas which will help their businesses grow, this scheme enables them to set clear objectives and be rewarded for their achievements. Delivering both an enhanced experience for customers and a new way for Travel Counsellors to focus on taking their business further, this program is being touted as a win for both clients and agents.

Tracy Parkinson, general manager, said, “There are plenty of customer loyalty schemes in the market, but we wanted to take it one step further by rewarding our hardworking Australian agents for the loyalty and dedication they show to their customers and in building their businesses.

“We have developed a proven formula for success for our Travel Counsellors, and this helps to give them clear actions and goals in all areas, ultimately making it easier for them to manage their business and quickly identify opportunities for growth. Plus, it’s always nice to be rewarded for your hard work and this is something we focus heavily on.”

With in-house software that enables Travel Counsellors to see how they are performing on their own personal rewards page housed on the intranet system, this program enables Travel Counsellors to redeem earned points for a range of activities that will be add value to their business.

From familiarisation trips to marketing materials, accommodation for annual company events and monthly prizes, the rewards scheme is aimed at driving performance.

David Hughes, managing director, added, “We already demonstrate exceptional care to our agents, but will never rest in our ongoing ethos to relentlessly make things even better. TC Rewards will help agents to maintain focus, helping them to be even more organised and motivated.

“It will be great to see how their businesses are doing on a daily basis. Allowing all Travel Counsellors a way to shine at what they individually do best is at the heart of this program.”

 

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