Aviation

“Tragic accident”: Dog dies in overhead compartment on United flight

Daisy Doctor

This story sucks and we hope we never write anything of this nature again.

But who knows, maybe this needed to happen so we could learn from it, and never, ever, do it again.

A family travelling with their pet dog on a United flight from Houston to New York has witnessed a pretty horrendous turn of events.

The family, whose black French bulldog was placed in a travelling pet carrier, were told to put the pup in the overhead storage for the duration of the flight by cabin crew.

The flight is roughly three-hours, for which time the dog was inside the closed compartment, unable to move, and sadly, unable to breathe.

Once the family touched down in New York, the dog was lifeless.

Maggie Gremminger who was seated behind the pet owner said the family was incredibly unhappy with the request to put the dog in the overhead storage.

“The pet owner was very adamant that she did not want to put the pet carrier up above,” Gremminger said.

“She was saying verbally, ‘My dog is in here, no, this is my dog.’ The flight attendant, in response, really just continued to ask her to put it above because it was a hazard where it was, it was a safety emergency, someone could trip.”

After some time, the owner of the dog agreed to place the pet carrier with the pup inside in the overhead compartment.

Given the family was preoccupied looking after their infant, the parents did not check on the pet.

According to the New York Times, placing pets in the overhead storage is strictly against the airline’s policies.

United’s policy stipulates that pets “must fit completely under the seat in front of the customer and remain there at all times.”

In a statement from United, a spokeswoman has publicly called the incident a “tragedy”.

“This was a tragic accident that should never have occurred, as pets should never be placed in the overhead bin,” Maggie Schmerin said.

“We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them.”

According to Gremminger, the flight attendant who had originally ordered the dog to be placed in the compartment was completely distraught once she had learned the dog had died.

Upon realising the fate of their pup, the owners could be heard sobbing and gasping.

“She realized the dog was dead right there and she just started crying,” Gremminger said.

“Then the daughter started crying, then a passenger, a stranger, took the infant and held the baby while they cried right there in aisle 23.”

SEE WHAT PEOPLE ARE SAYING

  • Maxwell Smart

    animals should never ever be allowed inside aircraft. They can bite people & what happens when they do number #1’s or #2’s. WHat a joke.

Events

Why you and your team should pay a visit to ‘Dialogue in the Dark’

by Huntley Mitchell

Dialogue in the Dark was the most eye-opening experience for the Travel Weekly team at AIME, despite not being able to see for the entire workshop.

Share

CommentComments

Events

Clear intentions crucial for making lasting connections, says networking strategist

by Huntley Mitchell

A prominent networking expert reckons cruel intentions are key for making valuable connections. Whoops, sorry! that should read ‘clear intentions’.

Share

CommentComments

Destinations

Chinese tourists cancel trips to “punish” New Zealand

by Ali Coulton

A cooling of relations between China and New Zealand has turned icy as Chinese state media reports tourists are cancelling their trips to the land of the long white cloud.

Share

CommentComments

Destinations

Flight Centre’s Top Destinations to Visit for 2019 reveal cold is no longer hot

by Christian Fleetwood

The news comes as a shock to the Travel Weekly staff after a broken air conditioner forced us to convert our office into a sauna.

Share

CommentComments

Aviation

BARGAIN: Indian airline to be sold for 1 cent

by Christian Fleetwood

Shares in this airline cost less than the price of a cup of coffee, but you might want to reconsider this bargain on the stock exchange.

Share

CommentComments

Destinations

From detention centre to tourism hotspot?

by Ali Coulton

Christmas Island has the potential to turn into Australia’s next tourism hotspot, but the government has other plans.

Share

CommentComments

Travel Agents

Wholesalers

Corporate Travel Management’s half-yearly profit growth soars

by Huntley Mitchell

CTM’s office bottle opener is set to get a workout today following some very positive financial results for the corporate travel player.

Share

CommentComments

Aviation

Major US airlines to make gender option on tickets more inclusive

by Christian Fleetwood

In a big win for equality and inclusiveness, United and American Airlines will make it optional to leave gender as male or female—as well as unspecified or undisclosed.

Share

CommentComments

Tourism

Giddy up slow pokes! The first entry for our Women in Travel Awards is already in

by Christian Fleetwood

We’re considering giving this woman an award just for being the first to enter the WIT Awards two years in a row!

Share

CommentComments

Destinations

Tourism Authority of Thailand and Asia Escape Holidays entertain Perth agents

Meanwhile, we’re three hours behind deadline because we spent our morning researching our dream holiday in Phuket instead of doing our job.

Share

CommentComments

Cruise

Big fat cruise wrap

It’s Wednesday and that can only mean two things: Cruise Wrap and our turn to take the office dog to his weekly manicure.

Share

CommentComments

Midweek Interview

Midweek interview with East Hotel’s Todd Handy

This week, we took East Hotel’s general manager aside for an uber-private chat in a secret location. Okay, fine – we emailed him.

Share

CommentComments