Technology

The secret to creating truly personalised experiences

Ask any experienced travel agent, or industry expert what travellers want in 2019 and they’re sure to bring up personalisation.

Seen as the travel industry buzzword de jour, personalisation has risen from the perfect storm of factors that are beginning to shape our industry in a big way. Things like overtourism, the rise of Insta-worthy travel and online bookings have all led travellers to seek out truly unique experiences that stray from the beaten path.

It’s also a great selling point for travel agents. To truly compete with OTAs and DIY travellers, agents must now provide something the other players can’t: a personal touch, and a personal trip.

At its core, personalisation is the industry’s chance to hit back at digital noise and unsustainable tourism practices. It’s a secret weapon and a shared point of difference.

But it can be difficult to achieve. Unless you’ve visited just about every country and possess a wide knowledge of unique, out-of-the-box experiences, it can be near impossible. Luckily, there is a cheat sheet: Tripfuser.

trip

Tripfuser is an online platform that connects you with vetted local suppliers to provide truly unique and fully customisable experiences to your clients.

“The emergence of new technology and new paradigm shifts in the way people live and work means we as an industry need to think of better ways to engage younger travellers who are pressed for extra money and time yet still crave meaningful experiences,” said Matt Beard, founder of Tripfuser former COO of Intrepid, said.

“As travellers’ personal preferences change, the industry, too, must change to meet new demands.”

This new player is the ultimate tool for agents to provide local insights and personalised experiences for their clients and receive a minimum 10 per cent commission in the process.

Agents need the right tools to create the right trips for the right clients, because here’s the secret to personalisation: it’s not only your knowledge of the destination that counts. It’s your knowledge of your clients.

Tripfuser is quick and easy to use, so you can take the time to get to know your client and focus on their needs rather than having to spend a lifetime researching and scoping out the best experiences.

Just in case you need another reason to love Tripfuser, each agent who signs up will go in the draw to win $5,000 Tripfuser Cash to put towards your very own private trip!

Already signed up? Don’t worry, you’ve already been automatically entered into the draw as a thank you from Tripfuser. More details about this great incentive right here

To find out more, check out our handy explainer here, Tripfuser’s website here or sign up here.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

Destinations

Destination NSW boss steps down

The woman who put helped make NSW Australias number one destination once more and put Sydney’s Vivid Festival on the map has decided to pass on the baton.

Share

CommentComments

Aviation

Woman to avoid charges after sneaking onto plane without ticket or ID

Perhaps the lesson learned here is to make sure you have a fake ID and boarding pass sorted before trying to sneak onto a plane?

Share

CommentComments

Aviation

Air Canada axes ‘ladies and gentlemen’ for more inclusive language

by Ali Coulton

If inclusive language is an issue close to your heart, we recommend you stay off the Air Canada hashtag on Twitter today and read this instead.

Share

CommentComments

Destinations

Keep it local: 5 experiences you can only find in Australia and New Zealand

by Sponsored by Inspiring Journeys

Suggesting a holiday in our corner of the world will give your client a renewed sense of place and appreciation for the unique spot we call home.

Share

CommentComments

Wholesalers

Wholesaler Wrap: G Adventures unveils eight new trips, Globus’ Travel Champions game show + MORE!

Suffering from a bad case of FOMO? Here’s some inspiring wholesale news to get you of that funk… or keep you in it.

Share

CommentComments

Hotels

Under-construction hotel collapses, killing two and injuring dozens

by Christian Fleetwood

At least two people are dead and one unaccounted for after a New Orleans hotel under construction collapsed.

Share

CommentComments

Road & Rail

Aussie tour bus operator could face up to $6 million penalty over driver death

The company is facing multiple charges over the incident after a WorkSafe investigation found the company failed to put adequate control measures in place.

Share

CommentComments

Aviation

Privacy concerns prompt Qantas boarding pass change, as airline strengthens ties with American Airlines

by Huntley Mitchell

In bad news for hackers and scammers, Qantas has announced a change to its boarding passes “to maintain customer privacy”.

Share

CommentComments

Cruise

WATCH: Huge cruise ship breaks record squeezing through Corinth Canal

The ship’s 929 passengers would have almost been able to touch the sides of the canal. Talk about a tight fit!

Share

CommentComments

Destinations

Destination Wrap: Venice’s new tourist tax, Tokyo hit by typhoon, California bans mini-hotel shampoo bottles + MORE!

Our favourite part of Monday morning is putting together this delightful wrap up of destination news for our faithful readers. Just kidding! We don’t like anything about Mondays.

Share

CommentComments

Technology

Video content marketing made easier for travel and hospo professionals

Does your video content usually appear a little shaky and out of focus, with terrible audio quality to match? Well, get set to don your director’s beret upon receipt of this news.

Share

CommentComments

Technology

ATTN AGENTS: Tripfuser launches awesome early bird offer on Euro trips!

by Sponsored by Tripfuser

Tripfuser is inviting agents to design the tailored trip of a lifetime to Europe, and with a cheeky discount to boot.

Share

CommentComments