Skytrax reveals World’s Best Airports

Taylor Swift drops one of her awards during the 52nd annual Grammy Awards in Los Angeles, California on January 31, 2010.     AFP PHOTO / VALERIE MACON (Photo credit should read VALERIE MACON/AFP/Getty Images)

It was Skytrax’s night of nights with its Passenger Choice Awards held overnight in Paris.

It was a big competition to judge, and, almost unsurprisingly, Singapore’s Changi Airport came in as the world’s favourite airport.

Incheon International Airport came in with the silver, while Munich Airport pulled the bronze, followed by Hong Kong International and Tokyo International Haneda.

In the Aussie stakes, it was Brisbane Airport first, ranked at number 20 in the world, a jump from 23 in 2014, with Sydney Airport smoking right behind it at number 21.

Melbourne Airport clocked in at number 25, dropping one place from the previous year.

The ranking is based on a customer satisfaction survey on 550 airports with submissions by over 13 million passengers around the world, so the results aren’t something to be taken lightly.

The survey asks passengers to evaluate airports on 39 factors of airport experience such as check-in, border clearance efficiency, signage , transportation availability, design, layout, shopping, service and dining options.

Singapore also scored another win in the awards, with The Crowne Plaza Changi Airport being named as the World’s Best Airport Hotels for 2015.

The world’s cleanest airport was Incheon, while Paris CDG was voted the world’s most improved airport – way to go Paris!

Munich Airport remained top dog in the European stakes, while Kansai International Airport was awarded for having the best baggage delivery system, a very good sign for travellers.

And when it comes to the world’s best airport staff, travellers can rely on Taiwan Taoyuan International Airport in Taipei, with quality performance across a range of areas, from customer service and airport guides, to staff in shops, restaurants and security.

Brisbane brought it home with the best airport staff in the Asia/Pacific region, and, unfortunately, no Aussie airports made the list for world’s best airport security. Maybe next year.

For those who love a bit of airport shopping, Heathrow Airport was recognised for having the world’s finest, followed by Singapore Changi, Hong Kong and Dubai.

And, for the sixth consecutive year, Vancouver International Airport scored as North America’s best airport, which, according to the Vancouver Airport Authority, is the first time in Skytrax’s history that an airport has held onto this title for six years running.

For more info on where your beloved home airport stands in world rankings, check out the results on Skytrax World Airport Awards.

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