Hotels

Reporter goes undercover to expose dirty hotels

Well, this is a bit of a juicy story, isn’t it?

Undercover reporter; check. Dirty hotels; check. Footage from the whole saga; check.

tenor (12)

A reporter from the UK’s Channel 4 Dispatches has gone undercover as a hotel cleaner to look at the way hotels clean their rooms.

According to News.com, the reporter, called only Irina, found that cleaners employed by the UK’s Premier Inn hotels used only one towel to clean an entire bathroom, toilet and all.

Footage from the documentary shows overworked cleaners who constantly work overtime to reach the hotel’s cleaning shift requirements.

The documentary also reveals that while the UK National Living Wage is around $13 per hour, some Premier cleaners were paid as little as $8.80.

As per News.com, Irina struggled to meet the work designated to each hour, as she is tasked with cleaning a room in only 20 minutes.

As well as this, if she spends more than 20 minutes cleaning a room, she would not be paid for extra time.

787a2741ec84bb6b42ee0e696deb88dc

On top of this, Irina claimed there would be an hour-and-a-half-long meeting every morning which was both compulsory and unpaid.

Breaktime is only half-an-hour each day, which was mostly used for extra cleaning.

As per News.com, Premier Inn responded to the documentary almost immediately.

“The serious allegations in today’s program concern staff working for ISS, a multinational company that provides outsourced housekeeping services at a small minority of our hotels.

“As a responsible business, we take our commitment to the people who work for us extremely seriously. We were very concerned to hear allegations of poor working practices by ISS at one of our hotels.

“We are in the process of investigating these allegations and our findings will be addressed directly with ISS.

“We insist all suppliers work to robust standards that fully cover the rights of all team members.”

ISS also made a statement: “We have taken the allegations extremely seriously and have taken immediate steps to investigate them.

“We have performed both internal and external investigations to analyse the alleged issues at our customer’s site in question.

SEE WHAT PEOPLE ARE SAYING

Leave a Reply

You must be logged in to post a comment.

Travel Agents

What every travel agent can learn from actor Samuel Johnson

by Huntley Mitchell

Actor and charity founder Samuel Johnson had plenty of takeaways for travel agents at a recent conference, which you take away here.

Share

CommentComments

Aviation

Passenger plane carrying 233 makes emergency landing in cornfield

The pilots that pulled off this heroic landing are receiving more praise than our intern when he restocks the office Tim Tam supply, and that’s saying something.

Share

CommentComments

Tourism

REVEALED: All the winners from Virtuoso’s 2019 Best of the Best awards

Congratulations to all the exceptional travel companies (including a you-beaut Australian resort) that took home shiny gongs at Virtuoso’s Best of the Best awards!

Share

CommentComments

Tourism

Flavour of the Week: Contiki Australia announce new boss, TTNQ appoints CEO + MORE!

What better way to contemplate throwing in your resignation for greener pastures than by reading this week’s sure-to-make-you-jealous roundup of top-notch industry appointments?

Share

CommentComments

Aviation

Twitter melts over hot pilot after passenger “kind of” gets plane to himself

Twitter has some strong opinions about a viral video of a passenger getting a “private jet” experience. Not because the plane was empty, or because the airline said he didn’t fly on it, but because of a split-second encounter with a dreamy pilot.

Share

CommentComments

Tourism

Aussie influencer detained in Bali, forced to pay $40,000 over prescription medication

Between helping influencers avoid jail time and sorting out the guy who fly-kicked a scooter, DFAT has no doubt become well acquainted with Balinese police this week.

Share

CommentComments

Cruise

Australian entrepreneur dead after falling overboard from cruise ship

by Huntley Mitchell

In tragic news, an Australian man has died after falling overboard on a cruise ship bound for the US Virgin Islands.

Share

CommentComments

Travel Agents

Agent wrap: italktravel & cruise at home launches, TTC hosts Eden Ministry, win big with Brand USA + MORE

What’s better than reading about agents on cool famils and winning free stuff? Finally reaching Friday!

Share

CommentComments

Events

Tourism

WIN a gift hamper from the The Goods Tube: Just another reason to attend Travel DAZE

As if learning gems of knowledge and practical tips from the best in this business wasn’t enough, we have a few more tricks up our sleeve for Travel DAZE 2019.

Share

CommentComments

Events

Tourism

ATTN: Two weeks left to enter The Travel Awards 2019!

If you’re still planing on entering The Travel Awards 2019 but are yet to complete your submission, the time to get your s***t together is now!

Share

CommentComments

Tourism

Qantas, Webjet & Flight Centre among travel companies hardest hit by ASX fall

by Christian Fleetwood

Australian travel companies were among those on the receiving end of a drop in share prices at the opening of the ASX200 this morning.

Share

CommentComments

Hotels

Hotel wrap: Hilton’s big Canberra plan, Upgradus launches in Australia, New Bali beach club + MORE!

This week’s hotel wrap is so huge that it’s left Travel Weekly’s reporter with RSI in his fingers, palms and wrists.

Share

CommentComments