Qantas to the rescue in Bali, Jetstar mimics Virgin offer

Qantas to the rescue in Bali, Jetstar mimics Virgin offer

Helping a mate out as all Aussies do, Qantas will commence special relief flights from Bali tonight to assist in getting Jetstar customers back to Australia.

Qantas, which does not usually operate scheduled services to Bali, will charter two special relief flights from Bali to Perth tonight and tomorrow. The Boeing 737-800 aircraft will fly empty to Bali tonight.

Jetstar will operate 19 flights in and out of Bali tomorrow including four additional flights and seven scheduled flights home from Bali to Australia tomorrow.

Jetstar customers who arrive back in Australia will be able to connect on Jetstar or Qantas domestic services to their home city.

Qantas will continue to operate flights on Jetstar’s domestic and international network, to free up Jetstar’s high capacity wide-body aircraft to bring more customers back from Bali.

Together, Qantas and Jetstar will be able to bring over 3000 more customers back to Australia with these additional services, but services will stop if weather conditions put the safety of operations at risk.

This will bring the total number of customers returned to Australia by the Qantas Group to more than 7000 since services resumed on Monday July 12 2015.

Customers wishing to travel on these flights will be able to register (if they haven’t already) on the ‘Travel Alerts’ section of Jetstar.com

Customers will be contacted by Jetstar about tomorrow’s flights. Today’s flights are already booked. Customers should not travel to Denpasar Airport unless they have a confirmed flight for travel.

The Qantas Group will continue to closely monitor the situation with the Volcanic Ash Authority Centre (VAAC), and cancellations may occur if conditions prevent safe operations.

Options for Booking Holidays

Jetstar is offering customers with bookings for Bali the option to change their holiday destination to any destination on its network.

Jetstar will waive flight change fees for any customers with a valid booking to Bali between July 2 and July 31 , who wish to change their holiday destination. Fare differences may apply.

Qantas ferry flight will depart Perth tonight at 1700. QF6406 will depart Bali at 2240 tonight and arrive in Perth at 0215 tomorrow. Qantas will operate another Bali-Perth return flight on 15 July 2015. Details to follow.

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