Airlines are generally against sharing advice to one another, but Qantas’ chief executive has made an exception for a new aviation player.
Ten-year-old Alex Jacquot recently penned a letter to Alan Joyce requesting a few tips on starting his new airline, “Oceania Express”.
The boy also asked Joyce for some advice on sleep for passengers, as he was thinking of introducing long-haul Sydney/Melbourne to London flights with an A350 jet, just like Qantas.
And if Jacquot hadn’t already proved how serious he was on starting an airline, he also noted that he had already hired a chief financial officer, a head of IT, a head of maintenance, a head of on-board services, and a head of legal, “as well as my friend Wolf” as vice-CEO.
You can read Jacquot’s letter in full below:
The response from Qantas’ boss was all class, with Joyce providing the advice that Jacquot sought, as well as inviting the boy to meet with him to “compare notes on what it’s like to run an airline” and offering a tour of Qantas’ operations centre.
Check out Joyce’s response in full below: