Cruise

Q&A with Carnival CEO on Aussie ports and bad press: “We need to find solutions”

Alexandra Coulton

Cunard has announced a bunch of new Aussie partnerships that we’re pretty damn excited about.

Ahead of its record Australian season in February and March 2019, Cunard will be teaming up with R.M. Williams and Akubra to design a new distinctly Australian uniform to replace their trademark black and red bellboy get-ups.

They’ve also teamed up with Melbourne-based whiskey distillery STARWARD who have placed a 225-litre barrel of Australian whiskey inboard Queen Elizabeth’s top deck to soak up the sea air as it spends the next 12 months travelling the world before it’s opened next February at the start of the ships Aussie season.

Not to mention the iconic Australian Dance Theatre, who will be leaping on board for the cruise line’s first-ever special event cruise, featuring the ADT’s latest international work, “the beginning of nature”.

DSC_5425_preview

To find out more about the new partnerships and discuss other hot topics in cruising, Travel Weekly sat down with President of Carnival Australia, which represents Cunard, Sture Myrmell.

“I think the new uniforms are gonna be spectacular,” said Myrmell.

“Those uniforms are now known the world over.

“We had a number of them out in the streets of Melbourne, the Bellboys from the Queen Mary two, and they were like celebrities.

“So I’m excited to see what RM Williams are gonna do with those uniforms.”

DSC_4568_preview

As we reported last year, Sydney’s lack of docking space for major cruise ships has proved to be a huge challenge for cruise companies and a potential threat to Australian tourism.

Myrmell said Cunard are working with the New South Wales government to find a solution,

“For the industry to continue growing, we need to find solutions to infrastructure challenges.

“We also have the opportunity to send Australians on fly cruises, that’s another way of growing the overall popularity of cruising.

“But fundamentally, we have to find a solution to the infrastructure.”

According to Myrmell, Sydney isn’t the only place with port restrictions issues,

“We have challenges here in Sydney, we have challenges in Brisbane, we have challenges in Melbourne, we have challenges in Auckland, we have challenges in the islands”

“There is no clear solution right now.

We are working with Port of Brisbane, so I think we’re making some progress there, Melbourne its still early days and you’ll see there is some movement in Auckland as well.

There are some solutions coming up there so it’s moving in the right direction.”

When asked about how Carnival has dealt with the recent bad press surrounding a few unruly passengers, Myrmell assured us excessive behaviour is not tolerated by anyone on any of their ships.

“We have an in-depth investigation going on there, we are making sure that everyone is fully aware of how we operate and how we manage situations”

“Generally cruising is a safe and enjoyable form of vacation and I think [people] should be comfortable that it’s a safe environment to have a holiday in,” he added.

SEE WHAT PEOPLE ARE SAYING

  • gina

    Dear TW, My husband and I were unfortunate enough to be full paying passengers on this cruise that Mr Myrmell is referring to, and I can assure you it is a total camouflage by Carnival to disguise that this whole mess was going on from Day one, and could have been so easily nipped in the bud if only the staff had implemented their so called zero tolerance policy. We are more than happy to speak to Mr. Myrmell and tell him the cold hard facts, which obviously have been hidden from him. We have already emailed Carnival and found their response totally unacceptable and not addressing the facts as they really are.

  • Daisy Doctor

    Hi Gina, thanks so much for getting in touch. Please contact our editor Daisy Doctor at daisydoctor@travelweekly.com.au to discuss this further.
    Cheers

  • Bruce

    I thought they were Canadian Mounties in the photo until I read the article.

Road & Rail

Road & Rail wrap: New Italian rail tours, Canada rail sale + more!

You know what we love most about a road & rail wrap? It signifies we’ve only got one more day left before the weekend! Oh, and so we can catch up on all the latest rail reals of course…

Share

CommentComments

Hotels

Hotel wrap: TFE global sale, Ormond group comes to Melbourne, the Fantauzzo update + more!

Today’s Hotel Wrap is almost as exciting as having an open mini-bar. Just kidding, it’s nowhere near that exciting.

Share

CommentComments

Aviation

Passenger restrained after trying to open cabin door mid-flight

by Christian Fleetwood

Similarly, Travel Weekly’s editor was restrained at the cafe downstairs this morning after trying to cut in line and accidentally breaking someone’s Keep Cup.

Share

CommentComments

Aviation

World Airline Awards for cabin cleanliness: Japanese airline the best in the world, Qantas outside top 20

by Christian Fleetwood

With the recent news that not a single Australian carrier made the top 20 for cleanest airline cabin, Travel Weekly recommends carrying hand sanitiser with you on all domestic flights.

Share

CommentComments

Travel Agents

Qantas CEO says companies can do a lot to bring about gender equality more quickly

by Christian Fleetwood

Alan Joyce calls for more effort by the private sector in addressing gender equality, while Travel Weekly’s Women in Travel Awards entries are soon to close!

Share

CommentComments

Wholesalers

Greek and Med travel celebrates agents with new #WhyIDontDIYTravel campaign

The campaign highlights the many fails of DIY travel by showcasing all the cringe-worthy things that can happen when you don’t book with an agent.

Share

CommentComments

Aviation

US department of justice launches investigation into Boeing 737 Max

by Ali Coulton

Boeing’s CEO also penned a letter to airlines, passengers and the aviation community to reiterate the manufacturer’s commitment to safety for the 54433566454 time.

Share

CommentComments

Destinations

Tourism Fiji celebrates International Day of Happiness with new ‘Bulanaires list’

Meanwhile, we’re celebrating happiness by eating cake for lunch and leaving work three hours early. Don’t tell our boss.

Share

CommentComments

Destinations

Tourism

Samantha Harris chosen as face of Tropical North Queensland’s #FeelGrounded campaign

by Christian Fleetwood

Harris is the first Indigenous Australian – and the first of the Dunghutti people – to be featured in an Australian tourism campaign since Yamatji actor Ernie Dingo featured in the See Australia campaign in 2001.

Share

CommentComments

Hotels

Skye Suites hotel to open in Infinity by Crown Group

If funky architectural feats that look like something out of a dystopic sci-fi movie are your thing then boy do we have a story for you.

Share

CommentComments

Cruise

Cruise wrap: Crystal Endeavor’s 2021 deployment, Silversea’s expedition world cruise + more!

Every time we write a cruise wrap we get Enya’s Sail Away stuck in our head. Apologies for it now being stuck in your head too.

Share

CommentComments

Midweek Interview

Mid week interview with Coral Expeditions’ Jeff Gillies

Coral Expeditions’ commercial director spills the tea on all things cruise, coral and how he wished he invested in Bitcoin. Don’t we all, Jeff. Don’t we all.

Share

CommentComments