Cruise

Q&A with Carnival CEO on Aussie ports and bad press: “We need to find solutions”

Alexandra Coulton

Cunard has announced a bunch of new Aussie partnerships that we’re pretty damn excited about.

Ahead of its record Australian season in February and March 2019, Cunard will be teaming up with R.M. Williams and Akubra to design a new distinctly Australian uniform to replace their trademark black and red bellboy get-ups.

They’ve also teamed up with Melbourne-based whiskey distillery STARWARD who have placed a 225-litre barrel of Australian whiskey inboard Queen Elizabeth’s top deck to soak up the sea air as it spends the next 12 months travelling the world before it’s opened next February at the start of the ships Aussie season.

Not to mention the iconic Australian Dance Theatre, who will be leaping on board for the cruise line’s first-ever special event cruise, featuring the ADT’s latest international work, “the beginning of nature”.

DSC_5425_preview

To find out more about the new partnerships and discuss other hot topics in cruising, Travel Weekly sat down with President of Carnival Australia, which represents Cunard, Sture Myrmell.

“I think the new uniforms are gonna be spectacular,” said Myrmell.

“Those uniforms are now known the world over.

“We had a number of them out in the streets of Melbourne, the Bellboys from the Queen Mary two, and they were like celebrities.

“So I’m excited to see what RM Williams are gonna do with those uniforms.”

DSC_4568_preview

As we reported last year, Sydney’s lack of docking space for major cruise ships has proved to be a huge challenge for cruise companies and a potential threat to Australian tourism.

Myrmell said Cunard are working with the New South Wales government to find a solution,

“For the industry to continue growing, we need to find solutions to infrastructure challenges.

“We also have the opportunity to send Australians on fly cruises, that’s another way of growing the overall popularity of cruising.

“But fundamentally, we have to find a solution to the infrastructure.”

According to Myrmell, Sydney isn’t the only place with port restrictions issues,

“We have challenges here in Sydney, we have challenges in Brisbane, we have challenges in Melbourne, we have challenges in Auckland, we have challenges in the islands”

“There is no clear solution right now.

We are working with Port of Brisbane, so I think we’re making some progress there, Melbourne its still early days and you’ll see there is some movement in Auckland as well.

There are some solutions coming up there so it’s moving in the right direction.”

When asked about how Carnival has dealt with the recent bad press surrounding a few unruly passengers, Myrmell assured us excessive behaviour is not tolerated by anyone on any of their ships.

“We have an in-depth investigation going on there, we are making sure that everyone is fully aware of how we operate and how we manage situations”

“Generally cruising is a safe and enjoyable form of vacation and I think [people] should be comfortable that it’s a safe environment to have a holiday in,” he added.

SEE WHAT PEOPLE ARE SAYING

3 responses to “Q&A with Carnival CEO on Aussie ports and bad press: “We need to find solutions””

  1. Dear TW, My husband and I were unfortunate enough to be full paying passengers on this cruise that Mr Myrmell is referring to, and I can assure you it is a total camouflage by Carnival to disguise that this whole mess was going on from Day one, and could have been so easily nipped in the bud if only the staff had implemented their so called zero tolerance policy. We are more than happy to speak to Mr. Myrmell and tell him the cold hard facts, which obviously have been hidden from him. We have already emailed Carnival and found their response totally unacceptable and not addressing the facts as they really are.

Leave a Reply

You must be logged in to post a comment.

Tourism

86 tigers die three years after rescue from notorious Thai tourist attraction

by Christian Fleetwood

Over half of the 147 tigers rescued from a well-known Thai tourist attraction have died, allegedly as a result of inbreeding.

Share

CommentComments

Aviation

Air New Zealand backs down on ‘Kia Ora’ trademark attempt following uproar

by Ali Coulton

The airline has turned its gaff into a campaign to call for a government crackdown on trademarking Māori language… which it tried to do last week.

Share

CommentComments

Destinations

REVEALED: The ‘chicest’ countries in the world

We admit we’re a bit confused as to what ‘chicness’ actually is, but all of the destinations on the list look very pretty.

Share

CommentComments

Cruise

Cruise Wrap: Destination NSW joins CLIA, Hurtigruten launches hybrid ship, Aussie cruise season kicks off + MORE!

Tired of your colleagues outsmarting you when it comes to the latest cruise brochures and deals? Get the upper hand right here.

Share

CommentComments

Tourism

Tourist boat crash sends passenger through floor, onto lap of another in toilet

If being involved in a boat crash on the Brisbane River wasn’t enough, one passenger had the misfortune of landing on someone who was using the loo at the time.

Share

CommentComments

Aviation

Qantas, Virgin bosses accuse airports of financially squeezing consumers, airlines dry

by Christian Fleetwood

The spat between airlines and airports over whose to blame for the high-price of domestic tickets continues. Pull up a seat and read what Qantas and Virgin have to say about it.

Share

CommentComments

Tourism

Missing woman finds herself in Iceland after joining her own search party

A missing person story from 2012 is having a moment on Twitter and, as you can imagine, the responses are mixed.

Share

CommentComments

Travel Agents

Five reasons why you should apply for the Avis Travel Agent Scholarship

This list of reasons why has got Travel Weekly’s editor keen on applying for Avis’ scholarship, and he’s not even a travel agent.

Share

CommentComments

Midweek Interview

Midweek interview with TMS Talent’s Ed Hewitt

This week, TMS Talent’s NSW state manager told us his grand plan for fixing Brexit. Unfortunately, we forgot to turn on our voice recorder.

Share

CommentComments

Hotels

Hotel review: Hoshinoya Tokyo

by Harriet Morris

Hoshinoya Tokyo is an ode to ancient Japan located in the heart of its most modern city. Here’s our verdict.

Share

CommentComments

Hotels

All the winners from the 2019 AHA National Awards for Excellence

Australia’s very best of the hospitality sector have been crowned. Find out who can now claim bragging rights here.

Share

CommentComments

Aviation

Qantas boss tops list of Australia’s highest-paid CEOs

by Christian Fleetwood

Do you hate reading about industry CEOs with huge pay packets? Well, it might be best to skip this story.

Share

CommentComments