Passenger left in wet clothes after BA hostie refused loo access

Passenger left in wet clothes after BA hostie refused loo access
By Hannah Edensor


A British Airways flight attendant refused to let an 87-year-old woman use the loo, leaving the poor old thing to sit in soiled clothes on a 13-hour flight.

The pensioner, Kocharik Tsamouzian, asked to use the toilet shortly after boarding the BA plane which was flying from Los Angeles to London Heathroom, per The Sun UK.

The flight was delayed 90 minutes, per MailOnline, sitting on the runway when the woman asked to use the bathroom.

A hostie apparently blocked her from going to the bathroom, repeatedly cutting her off in the aisles, leaving Tsamouzian to wet herself and spend the rest of the flight in tears because she had no spare clothes to put on.

It comes after British Airways was in sh*t (literally) for running out of toilet paper on a flight, causing a five-hour delay, and catching a mouse wreaking havoc onboard.

Per MailOnline, the elderly woman’s daughter was at Heathrow to meet Tsamouzian, and told them, “I went to pick my mother up from Heathrow Airport and she arrived in tears.

“I was shaking with anger. She asked the air hostess over and over again if she could go to the loo but they kept telling her no because of health and safety reasons.

“My mother was saying, ‘I’m an old lady, you have to let me go’, but the air hostess stood in front of her seat blocking her from getting up.”

British Airways has acknowledged the incident, which occurred back in December, per The Sun.

A spokesman for the airline said, “Our highly trained cabin crew always work to make our customers as comfortable as possible, but Civil Aviation Authority safety rules stipulate everyone must remain seated with their seatbelts on after the aircraft has started moving.

“The safety and security of our customers is always our top priority.”

Behroozi said her mother has not received a proper apology or compensation, and will never fly with the carrier again.

 

Email the Travel Weekly team at traveldesk@travelweekly.com.au

    Latest comments

    1. bureaucratic BS the plane is not moving how can it be a safety matter? Its more bumpy in level flight. What about the genuine safety aspect if she had suffered a heart attack over the stress?

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