Technology

Helloworld unveils “game-changing” new reporting technology

Helloworld Travel has drawn back the curtain on new developments in business insight technology designed to help agents increase revenue, yield and profit.

The new enhancements were announced at the recent Helloworld Travel OMC and Business Travel Summit in Saigon, and recently released to the Helloworld Travel networks.

The enhancements include four main areas of identified untapped potential to deliver value directly to agents.

Incentive dashboards will outline an estimate on how the business is tracking relating to incentives, showing the preferred percentage rate across the business, where the business mix sits and the outcome of moving business to preferred partners.

The new forward sales functionality can tell agencies exactly when their expected income is coming in, giving invaluable cash flow knowledge and understanding of what is expected each month.

New airline incentives tailored specifically for the Hellworld Business Travel network show where they are tracking with the company’s key airline partners both year-on-year and also benchmarked against the network.

And finally, the technology now delivers improved usability with a newly designed look and feel overall.

David Padman, general manager of independent and corporate networks at Helloworld, said: “Providing our owners and managers with the ability to track in real time exactly where their performance is at with our preferred partners is game-changing.

“They can see when they are close to hitting a major incentive tier and do what they need to in order to achieve that tier. Having this visibility allows our members to be much more strategic.”

Helloworld recently embarked on a nine-month project to enhance the business insight measuring tools it offers to agents across the branded, associate and Helloworld Business Travel networks.

Unique to Helloworld, and developed in conjunction with Resurg Group, this bespoke technology is designed to help agents increase revenue, yield and profit across various areas of the business by showing agents exactly how their business is performing.

Using the HLO Business Insights Dashboard, agents can track their level of preferred sales, their current yield, individual consultant performance and other key metrics.

It can also provide a target list of key focus areas ranked by current performance, showing each owner exactly where to focus efforts to increase performance.

The business insights tool allows benchmarking across the network and delivers insights that lead directly to increase in profitability, according to Helloworld.

Available to all Helloworld Travel agents at no cost, the tech tool is being used by 90 per cent of the leisure networks.

Breaking News

Events

Women in Travel Awards 2019 winners revealed!

The drinks were (and still are) flowing and the gongs were going as Australia’s travel industry honoured the top females working in it at the Women in Travel Awards 2019 in Sydney tonight.

Share

CommentComments

Travel Agents

REVEALED: Winners of Visit California’s STAR shopping spree incentive!

Did you enter Visit California’s recent comp and also happen to be a finalist at the Women in Travel Awards? Well, you could be in for a double dose of good news today!

Share

CommentComments

Hotels

Hotel wrap: Manhattan-inspired hotel coming to Sydney, Chiva-Som to reopen ahead of schedule + MORE

Spend your morning wishing you were staying in a luxury hotel somewhere warm instead of freezing your butt off in Australia? We’ve got you covered.

Share

CommentComments

Aviation

Did Air New Zealand’s CEO resign to pursue a career in politics?

This story was a great excuse for our designer to see what happens when you Photoshop Christopher Luxon’s head on Jacinda Ardern’s body. Voilà!

Share

CommentComments

Aviation

Everything you need to know about Qantas’ biggest-ever frequent flyer overhaul

The airline just pumped $25 million into its loyalty program and, lucky for you, we’ve penned this fabulous explainer. Or typed, rather.

Share

CommentComments

Destinations

New ad campaign encourages Melburnians to find ‘Your Happy Space’ in regional Victoria

Travel Weekly’s editor has found his happy place in the office today – in front of a fire he started in his desk bin with a glass of mulled wine and some s’mores.

Share

CommentComments

Travel Agents

STUDY: Agents are more likely to be purpose-led than any other industry

Congrats, agents! You officially give many more effs than any other industry! We knew you had it in you.

Share

CommentComments

Wholesalers

“Unconscious bias needs to be addressed”: Intrepid CEO James Thornton on gender equality in the industry

We chat to Intrepid’s boss about the gender equality challenges still facing the travel industry, and how the tour operator is playing its part in overcoming them.

Share

CommentComments

Road & Rail

Road & rail wrap: Luxe ride across Rajisthan, Eurostar introduces more Netherlands trips + MORE

To celebrate our commuter train arriving 25 minutes late this morning, we’re bringing you this whopper of a wrap direct from platform 17.

Share

CommentComments

Aviation

MH17 investigators to lay murder charges

The team of investigators also revealed they have proof the Russian Federation was involved in the tragic crime.

Share

CommentComments

Events

FIVE TICKETS LEFT! The Women in Travel Awards kick off tonight

Tonight’s the night, folks! Get your frocks out, strap on your dancing shoes and get ready to celebrate all the great women in our industry.

Share

CommentComments

Aviation

Air New Zealand CEO Christopher Luxon resigns

Christopher Luxon is stepping down from the top job at Air New Zealand amid reports he’s been called up to represent the All Blacks at the Rugby World Cup.

Share

CommentComments