Travel Agents

AFTA crowns NTIA winners

Kate Webster

This year’s night of nights, the National Travel Industry Awards, was held on Saturday night in Sydney, awarding the industry’s finest across 38 categories.

It was a winning night for Helloworld who cleaned up both the Best Travel Agency Group and Best Non-Branded Travel Agency Group categories. Helloworld Hunter Travel Group/RACT Travel also won the Best Travel Agency Retail-Multi Location category.

For the airlines, Virgin Australia took the prize for Best Domestic Airline, while the Best International Airline (on-line) was won by Emirates, with Finnair taking out Best International Airline (off-line) category for the fourth year running.

Sponsored by International Traveller, the People’s Choice Retail Travel Agency of the Year was won by a very excited Queanbeyan City Travel & Cruise.

Travel Weekly would like to congratulate all the finalist, with the full list of winners is below, with images of the night being updated here.


Category 1: Sponsored by Qantas Airways

Best Travel Agency Group – Helloworld Limited


Category 2: Sponsored by Star Alliance

Best Non-Branded Travel Agency Group – Helloworld for Business


Category 3: Sponsored by Singapore Airlines

Best Travel Agency Retail Single Location – Bicton Travel


Category 4: Sponsored by Qantas Airways

Best Travel Agency Retail Multi Location – Helloworld Hunter Travel Group/RACT Travel


Category 5: Sponsored by Qantas Airways

Best Travel Agency Corporate Single Location – Spencer Travel


Category 6: Sponsored by Avis

Best Travel Agency Corporate Multi Location – Stage & Screen Travel Services


Category 7: Sponsored by Qantas Airways

Best National Travel Management Company – Corporate Travel Management


Category 8: Sponsored by Amadeus IT Pacific

Best Online Travel Agency (OTA) – Cruise Guru


Category 9: Sponsored by Sabre

Best Business Events Travel Agency – Event Travel Management


Category 10: Sponsored by Royal Caribbean International

Best Travel Consultant Retail – Deryk Neighbour, Flight Centre MET Centre NSW


Category 11: Sponsored by Avis

Best Travel Consultant Corporate – Sam La Rosa, Show Group Enterprises NSW


Category 12: Sponsored by Virgin Australia

Best Travel Agency Manager Retail Single Location – Kobi Henderson, Flight Centre Sydney Airport NSW


Category 13: Sponsored by World’s Leading Cruise Lines

Best Travel Agency Manager Retail Multi Location – Louise Dann, helloworld Hunter Travel Group NSW


Category 14: Sponsored by Virgin Australia

Best Travel Agency Manager Corporate Single Location – Cherie Drummond, Corporate Travel Management NSW


Category 15: Sponsored by Travelport

Best Travel Agency Manager Corporate Multi Location – Andre Moten, Corporate Travel Management Qld


Category 16: Sponsored by Travelport

Young Agent of the Year – Brendan Ma, Carlson Wagonlit Travel Vic


Category 17: Sponspored by South African Tourism

Best Specialty Wholesaler – The Africa Safari Co


Category 18: Sponsored by Air Tickets

Best Domestic Airline – Virgin Australia


Category 19: Sponsored by The Travel Corporation

Best International Airline Online – Emirates


Category 20: Sponsored by Consolidated Travel

Best International Airline Offline – Finnair


Category 21: Sponsored by Travellers Choice

Best Cruise Operator Domestic Deployment – Royal Caribbean International


Category 22: Sponsored by Gow-Gates Insurance Brokers

Best Cruise Operator International Deployment – Royal Caribbean International


Category 23: Sponsored by Vienna Tourist Board

Best River Cruise Operator – APT


Category 24: Sponsored by Travel Trade Recruitment

Best Tour Operator Domestic – APT


Category 25: Sponsored by Dubai Tourism

Best Tour Operator International – Trafalgar


Category 26: Sponsored by Expedia

Best Car/Campervan Rental Operator – Hertz


Category 27: Sponsored by Global Blue

Best Tourist Office International – Tourism Fiji


Category 28: Sponsored by CHI Travel Insurance

Best Wholesaler Australian Product – Sunlover Holidays


Category 29: Sponsored by Los Angeles Tourism & Convention Board

Best Wholesaler International Product – Excite Holidays


Category 30: Sponsored by Tourism Fiji

Best Agency Support Service – Cover-More Travel Insurance


Category 31: Sponsored by Royal Caribbean International

Best Sales Executive Industry Supplier – Elizabeth Hutchinson, Air New Zealand NSW


Category 32: Sponsored by Greece and Mediterranean Travel Centre

Young Sales Executive Industry Supplier – Sarah Hoskin, Topdeck Travel NSW


Category 33: Sponsored by Expedia

Best Hotel/Resort Group – Outrigger Resorts


Category 34: Sponsored by The Travel Industry Exhibition

Best Registered Travel Industry Training Institution – TAFE Sydney Travel & Tourism


Category 35: Sponsored by World’s Leading Cruise Lines

Best Travel Writer – Allan Leibowitz


Category 36: Sponsored by Qudos Bank

Best Travel Agent Technology Innovation – Qantas Groups Travel website


Category 37: Sponsored by Emirates

Emirates Travel Consultant Scholarship – George Hedley, Events Worldwide Travel Vic


Category 38: Sponsored by International Traveller

People’s Choice Retail Travel Agency of the Year- Queanbeyan City Travel & Cruise






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